I ordered the steak and cheese, I feel like I had to walk them through the entire process. I asked them for shredded cheese and they said that the flatbread could not be toasted. I then asked, well, why can't you put the cheese? And the steak on the paper and then put it in the oven. They said, oh yeah, we can do that. Then they started making it as a rap, and they did put mayonnaise on which I did ask for, but I told her I wanted flatbread, so then she moved .everything that was put on the sandwich And added more mayonnaise that I did not ask for leading it to be extremely too much. Then her telling me most of it got on her gloves, which is why she added more. I understand your thought. I feel like I should have been asked first!! My food had to be remade. She then told me how she is allergic to flatbread and got a big sniff of it, and that she was not ready to have a migraine. If you are worried about a migraine, then you shouldn't be working there.We're a place you have to deal with the food you know that gives you a migraine. And I get home and this is what I have. No steak! I would of been better off getting just toppings on it instead. At least then it would of been full. $12 was waisted. I could of gone to McDonald's and...
Read moreThis location needs better training. Every time we order from the app something is missing. Tonight we are missing an entire footlong that was on the receipt taped to the bag. We don't have the time to run back to the store every time they mess up. Most of them have nasty attitudes like you are the one that messed up. I didn't forget a whole sandwich. So of course all the sandwiches get cold and soggy while we take the order back to get the missing one. It's ridiculous and happens far to much at this location. I tried calling as I usually do and no one answers and their voice-mail is always full. It's frustrating to order a meal and find you are missing something or it's not...
Read moreThere were three workers who were all sandwich artists, no team lead members. The physical coupon I had did not work even though it was in date. I asked the gentleman if there were anyone else here that could help and he stated that he was from a different store and came to help today (07/25/2024). I told him that I couldn’t pay for it because it was more than expected so he threw away the sandwich. I visited this location around 8:50pm. I asked the gentleman if I could place a mobile order with the same coupon in order to get my meat so he didn’t have to throw it away and he said that you can’t place an order past 8:30pm. So I wasn’t able to...
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