Bamboo Garden Restaurant — Restaurant in Staunton

Make sure you add and extra 30 min to your wait time so you don't get stuck sitting in the cold. I sat out side for 30 min waiting. I finally called and when I asked how much longer it would be. I was hung up on. When someone finally came to the window I told him I just wanted one item from the meal. He then tried to ring me up for the whole meal. I asked if it was done if so I would pay. I was told no they are just starting it. The last few times I have ordered from them I have sat in the cold waiting for a min of 20 mins longer then the time I was told to get it. UPDATE: No they where not almost done with my food. I went back up and sat out side for another 20 minutes before I left. They are never open. There hours of business is a joke. They are never open and I wish they would hurry up and go under so another family can open a Chinese restaurant that will serve you when they say they will and actually be open the hours they post . I know of several other family that are sick of their service and hours. They will not go...

So disappointed been going to this place for 15 years. I just recently went there and got dinner for the family.. I order the same thing all the time in which I always get the combination fried rice which had no flavor chicken look like it was plastic rice was hard and my girlfriend always gets the lo mein and it was horrible she didn't even touch it she said the noodles taste like Play-Doh so basically it just tasted like a retirement home Chinese food and then on top of it they up their prices on everything so did I not only not get a good quality of food but even worse with more price.... looks like I'll be finding a new Chinese...

Bamboo Garden Restaurant in Staunton, Illinois, is simply fantastic. From the moment you walk in, the welcoming atmosphere sets the tone for an amazing dining experience. The customer service is outstanding, with friendly staff who make you feel right at home. The food is incredibly fresh and bursting with flavor. I recently tried the General Tso’s chicken, and it was absolutely delicious. The restaurant is perfect for families, offering a great environment to enjoy a meal together. Thank you, Bamboo Garden, for the awesome service! Highly recommend this gem to anyone in the area.

Does this capture your experience? Ready to share...