Asian Bistro By Olette — Restaurant in Staunton

When you meet an owner and you just know by the first few minutes of speaking with them that their heart and soul are 110% behind their business..there is no way that their food is going to be anything short of greatness. I had made a to go phone order over the phone and got nothing but complete respect and professionalism. It wasn't a large order, just a couple of different spring rolls for a light lunch choice. I grew up in this area but have not ever been here. I was immediately greeted by the owner and a young man behind the counter. Met with nothing but smiles and great hospitality. While waiting for my order, I had an amazing conversation with Josten (hopefully, I didn't spell that wrong). The conversation topic will stay between him and me, but he blew me away with his kindness and personality. It's not often you meet someone his age that puts others before themselves. He was raised right. Very impressive. Olette is so lucky to have him. Olette brought my to go order to me, along with fortune cookies, and off i went. I was so excited to get back to the house and eat it... I left without paying for my food. I called back up there, and all was good. My spring rolls were fried perfectly. The rolls were perfectly crispy and had the right amount of crisp to the crunch of them. They insides were stuffed perfectly with veggies and other with pork. So good. I only got 6, I should have gotten more. I learned they have been open for 10 years. They must be doing something right to make it in this town this long. I'm just sorry I hadn't discovered them sooner.

In reviewing the menu, they have so many options, something for everyone and all...

I am very disappointed. I tried to plave a pickup order online through their website and it ended up costing me DOUBLE. When I went throguh the process of ordering online everything was smooth up until it was time to place the order. When I placed the order it charged my card and showed as pending, but it said that the order was not successful. I then called the resataraunt and was assured that my card would be refunded by the company they use to do the online orders. Given no other information I decided to place a new order for the exact same items over the phone and picked it up. Since then the charge fro mthe online service shows it has went through as well as the charge from when I picked up the food. I essentially paid over $80 for a roughly $40 tab. The 3rd party werbsite has no support I can find for customer of its service users and the restaruant is closed for over a week when I tried to call. Overall, this is very disappointing and I have no desire to return to a business that I can NOT trust when handling orders that arte advertised on website. I hope that this can be changed and it does not happen to others. If the refund just takes longer than a few days for some reason then I will take this post down becasue it is the only bad part of my experience. It is simply too bad for me to ignore. Accountability is needed and I hope tyhe restaraunt and owners are able to resolve this issue with hte 3rd party company before it happens to others. Thanks for reading and take this as a warning when...

This is the absolute best Chinese food you can get within an hour driving range. In fact, I really don't know where I can even get sub par, oriental food to this place, unless I go into StL. The amount of authentic menu items, and the amount of accommodations they will execute for you is astounding. Best tofu I have ever had. Hands down! And, their crab rangoon is to die for!!! I'd also like to give a specific mention to their employees, Michael and Georgia. They both were nothing but the utmost professional, helpful, and so happy to be a part of a real team. It's hard to come by that kind of vibe in a restaurant, especially in a small town like Staunton. You could definitely tell they took pride in where they worked. This place makes Bamboo Garden look and taste like literal...