Rangel's Restaurant — Restaurant in Sterling City

Went and had no issues during dine in, food was good, waitress was nice, but 4 days afterwards saw that my card was ran multiple times. Contacted the establishment multiple times and the employees kept telling me it was an issue the owner would have to take care of. Finally after the 5th call, they told me the time that the owner would be there the following week. Called during that time and was finally able to talk to the owner Anna and she told me that she only charged my card once and that if she gave me my money back she would just be out the money she refunded me and she wouldn't do it. I stated well I dont know how you would be "out" any money if the money was taken out of my account and sent to ur business for 2 seperate transactions (1 was the amount plus tip and the other for the total without tip)... Even after offering to show her my bank account showing the double charge... So now I'm sitting on hold with the bank on hold (for the last 30 minutes) trying to get them to resolve it, when she could have easily not wasted my time and hers and done the right thing, especially if I have proof and offered to show it... very disappointing, especially for a small town business that I was trying to support versus just stopping by the DQ, not knowing what kind or quality of food we...

Without a doubt the worst breakfast we’ve ever been served. We waited over 30 minutes for our huevos ranchero and chorizo scramble. Cold and undercooked when it finally arrived. Flat puddles on our plates as opposed to the toothsome pictures above. Our potatoes were not breakfast potatoes but greasy frozen fries pulled out of the fryer way early. Cold, limp, pale, greasy. The tortillas were delivered warm but raw and doughy. Barely kissed by the grill. Refried beans cold. Chorizo scramble cold. Egg whites uncooked despite over easy order. This after waiting 30 minutes! The wait staff offered to replace but we were already nearly an hour in and behind schedule. I’m still floored that a restaurant can prepare a plate this bad. Too bad for a nice clean place with...

The food here is awful. I couldn't even eat my dinner. The salsa was alright and chips were okay. I will say the sweet tea was delicious. I was SHOCKED. They just need better cooks and recipes. This place wouldn't survive in a bigger city. There are SO many good Mexican restaurants, but this place isn't one of them. The waitress was very unfriendly too. She seemed like she was being forced with a gun to her head to work there! You could tell she hates her job with a passion. We were all just starving between our daughters basketball games and it was either this, or Dairy Queen. We...