Wendy's — Restaurant in Sterling Heights

Was in town visiting family. Stopped on my way to the airport. Simply for a small drink and a small cup of ice. Small drink $2.39 + tax. Small cup of ice $2.39 +tax. I thought maybe the lady heard me wrong but when I went around to pay, my order was $5+. The lady had a heavy accent. Very rude. Told me the amount due and then proceeded to take a whole other order so I was just sitting there for about 2 mins of her talking to another person. When she finally got to me, I asked if the ice was really the same price as another. She said yes. I said no thank you. Then she basically rolls her eyes like...so you don't want it?? And then turns to tell the front window...SHE DON'T WANT IT NOW. I get to the front...again to confirm...because maybe she's so busy in the back she didn't understand. The 2 people at the window appeared to be teenagers. I asked for ice again. They literally looked scared to even talk to me about the ice. The guy left the window to go to the back to ask the accent lady about it. So I ask the girl still in the front...all of this over a small cup of ice??? She whisper that they had to do it that way. I just told her never mind and to keep it. Anytime kids work fast food and are scared like that...their bosses are usually jerks to them. And to add to it, yes...I am aware that places charge for ice. I've paid extra for ice. I've just never seen a place charge for 2 drinks for a...

I stg this wendy’s is better than any other location in the area.

EDIT: Employees get aggressive and angry at you for simply and respectfully asking for your correct order after their mistake. this is my local wendy’s. gone here for years. today they forgot the second patty on my son of baconactor and it really was not a big deal i just wanted what i ordered. The girl at the register is awesome! kind and efficient. when she went to tell the line cook to remake it she immediately got defensive and visibly upset about it saying she’s knows she put two. while myself and the girl at the register clearly saw there was only 1. why would a I lie about that. weird. it felt like i was an inconvenience for wanting what i ordered. please get your staff under control. remake food now and vent later. i do not feel safe consuming food made by someone who is visibly angry at me. and neither should you. your mistake is not my fault nor was I even upset in the slightest that it happened. mistakes happen no big deal. her reaction was aggressive and unnecessary. props to the coworkers that have to deal with her and...

I went to this particular Wendy's on 18 mile and Ryan today and it was the worst experience that I've had ever at any fast food restaurant after I've practically bragged about how good the food was since I moved out this way I walked in and a group of guys with 2 kids came in behind me an employee was standing at the register placing her order and I notice the children ran up to her and hugged her after she placed her order the men practically walked up to the counter and the manager took there order like I wasn't even standing there I was so mad I just left and went elsewhere but I did call and request to speak to the manager so I could tell him how rude that was unbelievable all he could offer me was a sorry which I know he wasn't it's just protocol for him to say that smh I will never go again eventho they food has been good since I've been going to this one I will never go back somewhere I feel I am being overlooked for an employee...