Burger King — Restaurant in Stickney Township

So this is a whole year later 1/22/24. I ordered food online at 11:30 when I got there they said they never recieved my order. Yes it was the correct location and i didnt have time to wait or argue because i had to get to work which is why i ordered ahead. The order was for a hamburger and a free fry not even worth the headache but now i have to wait till i get off at midnight to eat. If you really want burgerking go to the one on 95th in hickory hills. I've never had an issue there. I'm sure if you see this you've also had an issue at this particular restaurant.

This is a fool me twice sitauation. Today 12/7/23 I placed an online order at 4:40pm. When I got there I was told they weren't making any orders because the girl was there by herself. So I was unable to get my food. I pulled over and parked to call their 800 number since this isn't the first time and I know the drill. Customer support could not find my order in the system but it sure was taken out of my bank account and I had an email receipt. I won't be making this mistake again second visit in a row weeks apart. This location has always had issues with missing order items as far as I can remember about 1998 but never this bad where you couldnt get anything you ordered or even an instant refund. I only use the app because it is the only way you can get the deals at least that is what I was told in the past when I tried to order at the speaker.

The last order I placed before this one today was on 11/21 I was told they were out of onion rings and fries so I had to call and cancel my order. I had whoppers and chicken nuggets on my order as well and I wasn't able to get those items either. They just wouldn't make them and said I had to cancel my whole order. I've had online orders there before when they were out of an item and I was still given the rest of my order and only needed to contact them about the out of stock items and was given refund for them. Not sure why I had to cancel my entire order but the app already took the money and refunds take days so i was unable to even go anywhere else. I was handed a receipt that was too light to read but luckily I had an emailed one. When I asked for the number to call I was told to...

Having time for Leaving a review for Burger King,it must be bad.As others have said,looks closed and seems Knowbody is ever home!Sit at drive thru,clearly open people inside it’s daylight,and they hide in the back. Not the 1st time.I had to check this out so I went inside and their in the back talking!They turn the drive thru alert off!I live few blocks away I hope they don’t close it like they did few others around here for prob same thing losing buisness over bad employees. I like B.K over Mcds all day but dang,the guy in 1 review is 100% right. Always out of something just like the movie Friday. Got the ham but no burger!Seriously no mayo or no lettuce 1 Day its chicken buns. Wow. I think there not out it’s just the employees don’t wana get it out. I worked at a b.k and this is pitiful. I’d go work there as a manager just to get the place right.1st on the list is GOODBYE to all the employees. Hire people who wana work. Don’t take a job if you don’t wana do the work. There’s plenty of people today that need work will work. Go inside it’s Same thing long wait slow orders. A lot of burger kings are like this. Lights in drive through on but doesn’t say open or closed. You sit there like a fool yelling at menu sign then end up at McDonald’s next door. Sign says open past midnight. But for how long!??Ive never seen any open at 1130 let alone 1201. It is funny on some days though,I get a laugh 😆 Sorry we ain’t got no mayo! No buns! No ketchup Lol! It’s like negotiating what ya got!How bout a chicken on a hamburger bun!Then the other worst thing,manager likes too take 10 orders then line up the cars in front,that’s ridiculous. 1 order at a time get the customer going. They take the order and your money then tell you oh can you pull up. If they tell you while taking the order they know you gonna say no Thanks im not pulling up while your not busy just so you can get the drive Thru to stop beeping. Fix this b.k I’m driving out of my way to another b.k just Becuase of bad...

This location has a terrible lying manager. Supposed name is Willa. She took my order at 5:41 and told me to pull up and wait. 20 min later at 6:01 as she was handing out another order for the 5th time I asked her where my order was. She said I’m sorry I have a lot of orders. ALL orders were taken after mine and were made and brought out to the customers. I said okay I want my money back. I ordered a burger, french fries and mozzarella fries. She said I’ll get it for you now. I went in and as I did she was telling her cook to make the mozz fries. I said no, this is terrible service. I want my money back. Then when I got my refund she added on the receipt for the reason, “don’t want anything” Excuse me? I wanted my order but you didn’t make it and I waited 20 minutes and watched you fulfill other orders only to hear you lie about why I didn’t get my order. Why did she lie? She knows the reason for refund is because she made me wait 20 min as she served other people, and then decided to make my order 20 minutes AFTER I asked where it was? This was a basic simple order. Yet it got skipped? No thanks. Never going here again and I will be sharing with everyone and suggesting they avoid this location at all costs. Good job Burger King. Is this the type of service you strive to provide...