This place was definitely better as the pioneer valley brewing company. The owner was very unfriendly towards us and made for a difficult experience. We had a Groupon that we had purchased recently but before the location was under new ownership. We had no idea about the ownership change and had loved the location before. So we came back and use the coupon that we had pay for mind you so had a certain expectation about at least receiving something. The owner was confrontational and defensive and refused to even do anything to improve our experience. He easily could have made the situation better without honoring whatever the original agreement was for, providing some basic customer service as you would when someone is frustrated. Instead he acted in very inappropriately and accusational even. Great way to drive repeat business
Updated to response: I am glad the situation was remembered so clearly, yet even after this time I get the same frustrating response that it isn't your problem. So easy, could have been as simple as 'my apologies, let me put a couple rounds on the house to make it work...
Read moreThe bartenders were extremely friendly and helpful. Tried six of their beers and their cider. Did not find any that we really liked, but that may be personal preference. Harvard lager, nothing to write home about, it’s a fairly generic beer. The honey lager, light beer, easy to drink if that is your thing. Red ale was dry and had a very distinctive grain taste. Double IPA has all the notes of crisp citrus and hops that you would expect. Blueberry ale was a true blueberry. Smelled and tasted like real blueberries. The sour raspberry was very sour, but good flavor. The cider was a dry cider and had an almost grain alcohol taste to it. I do highly recommend the soft pretzels. Pretzels were soft with a little crisp to the outside. The beer cheese was good, grain mustard...
Read moreI never knew this place existed, but it was worth the visit! Its a very nice setting, modest and rustic. I got the Blueberry which Smelled like a candle! And was pretty good! The flavor Wasn’t too overwhelming, just enough that you knew exactly what it was.The O-Fest (5⭐️ Alone for that name 😂 LOVE IT) was their Oktoberfest and also very good! Aside from that, I was entertained by the dogs other people brought in, and my favorite part was when the Cats started to come in through the small opening of the garage!!! Never expected to see or Say that at a Brewery but I thought that was Awesome! I’ll...
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