McDonald's — Restaurant in Stuttgart

Breakfast was okay, but they seemed really understaffed. They had 1 person doing all the work up front, window, gathering orders, placing orders, trying to restock the ketchup pumps that were both completely out. And they had 3 cooks that were moving at a snail's pace. There was 1 very nice gentleman that was out on the floor in the dining area, but he was very chatty and not a lotta work from him either. There was a Mexican lady that was speaking to one of the Mexican cooks in Spanish and she had her child with her. The conversation was very loud and rude even because I had to speak very loudly over them to ask for condiments. She also received her food before my condiments while my meal was getting cold on the table in the dining area. I have been I the food industry 40 plus years, so I am knowledgeable about do's and dont's. I lived working with our Mexican chefs and learning their language and culture. But this McDonalds has allowed the Mexicans to over run this establishment and I will go to Burger King from now on. This has occurred the past 3 times I've been there. 3 strikes and I go somewhere else. Sorry to give this feedback. Please dont take it as being negative. Customer feedback is what makes or breaks a successful restaurant even if it is McDonalds. I hope you appreciate my giving you a heads up. Wish it was...

The worst fast food restaurant that I've ever been to in my entire life. Despite having two lines, one is always closed. They absolutely cannot get your order right. I usually order a McDouble, mustard only, no cheese. Even when " no cheese" is on the receipt, it still has cheese on it. I've waited over 30 minutes before trying to get this simple order corrected. After waiting 10 minutes to tell them my order was wrong, I had to wait another 10 minutes to realize that they didn't actually tell anyone in the back to get me a new order. After having it replaced 3 times and me opening it front of employee to check it, they finally got it right. This is just one of many times they have screwed up. Once, I got 7 nuggets in a 10 piece. They refuse to take your order at night. I've gone to the window, saw people inside, honked my horn, and it still took 10 minutes before they came to take my order....

When we arrive late at night, the employees are usually sitting outside the entrance smoking and swearing. The service is slow and poor at best. The order is usually incorrect and the tea in the lobby is always empty. The employees have no problem following customers to the parking lot and asking to borrow money, and on later visits will run to the back and hide and refuse to take our order. The cooks, recycle incorrect special orders, crew members eat fries that are waiting in the warmer, the place is over taken with flies. The bathrooms are really nasty and the dining area could stand a lot of attention, there is never any tea in the dispenser in the dining area, and the ketchup dispenser is empty and dirty, the ice dispenser is usually empty. The trash near the exit could stand to be emptied and the trays on top are stacked...