O'Shucks Bar & Grill — Restaurant in Summit Park

We waited over an hour to receive 2 beers and 2 burgers, from the server Dani, from Peru, upstairs.It never came, so went downstairs, to ask what happened, and we were given our order, after about another 15 minute wait. We were then followed by, some dark haired curly bar tender guy, (hispanic) upstairs saying that we were in the wrong etc. Any place you go, it shouldn't take over an hr to have a drink and a bite to eat. By far the worst service, we've had at any bar we've been to in Park City, and then the bartender, that ignored us, curly black haired guy,(hispanic), after waiting 1 hr upstairs, for another 15 minutes downstairs, that he ignored us, followed us around, and complained to us, after your staff handed us our two beers and burgers, to take upstairs, is absolutely absurd and unprofessional. Mind you, this was all after, the server Dani, charged us $77 for a $12 beer, and we were able to finally get a refund. And then after that, she added the $77 beer charge, to another receipt. 😳

*Gotta love how management has nothing to say. Literally, every other review, talks about how bad the food is; if you even get it. 2 fights broke out downstairs, and you could hear racist remarks from customers and staff; the restaurant name...

I was here on Wednesday May 23, 2018 between 6:30pm and 9:00pm I had a horrible customer service experience in the bar. I sat down at a table and saw the server talking and laughing at the bartender. This went on for a good 5 to 10 minutes. I approached the bartender who was talking sports or something with the server. He continued to ignore me. Then I finally interjected and asked for a beer. He rudely acted like I just interrupted but got me the beer. I asked if I could order dinner and he said that’s fine but if you order from me you have to come get it at the bar. I said ok do you have servers I’d love to talk to one. He pointed to the guy he was talking to who suddenly got busy. I got frustrated and went upstairs to the restaraunt and ordered food from up there. I later heard A lady ask the bartender if he was busy and he rudely said yes and continued doing nothing. Until the lady got assertive. Worst customer service I have seen in a long time. Not to mention the bartender is slow and could care less about making money for the bar. Please fix your bar...

This place is special. Upon first look, it doesn't seem like there's much worth noting about this place, but honestly I think that's part of it's charm. It's not here to make a statement, or to win you over with an over the top experience. It's just a chill place to grab a drink and a bite to eat. The staff here are awesome, especially the folks in the kitchens. Downstairs features your standard dive bar with pool tables, complete with comfort-food menu. Although you can find almost everything on this menu somewhere else, the food quality is ALWAYS on point here. Idk what it is but the burgers just hit the spot every time. My favorite is the "After hours hangover cure", but even your standard cheeseburger is great. Upstairs has seen a lot of changes over the years. As of the time of this review, they are serving breakfast in the mornings, and Sushi in the evening. All of which is priced quite well for the quality of food. If your looking for place to kick back and enjoy some all around good food, I recommend checking...