The Loft At 132 — Restaurant in Sun Prairie

Things I wish I knew when exploring venues:

*You will need a day-of coordinator here because you are unable to get into the venue until noon which required us to have a later wedding and less prep time. We had phenomenal vendors who all played a huge part in the success of the day.

*There is a $5k bar minimum but you will spend closer to ~$10k if you have rail liquor included at all.

*Communication is delayed with the owner via e-mail.

*You are able to leave decor/belongings in the bridal suite the night before the wedding. If we had known that, we would’ve saved some of our vendors time the next day.

*The photos from our day are stunning and the venue itself is incredible as it feels like 2-in-1.

The bar stopped serving our guests 90 minutes early during the reception because of a “wet floor” and this is when things began to escalate. There was no warning given to our us or our guests and when my mother offered to mop it up, Bill mimicked her.

If the management felt the dance floor was too wet, they should have stopped the music, mopped the floor, and asked guests to no longer bring drinks on the floor. Our guests would have cooperated and the venue would have sold another 90 minutes of drinks (that we were contracted for).

Bill called our guests “animals” and “savages” which multiple guests told us the following day. Additionally, Bill told my husband to his face that our friends/family were “an animal show”. The owner chose to decline that in the comments of other reviews. If certain people were out of line, we believe they should’ve addressed them individually and/or confronted us.

My husband was trying to defuse the situation and stop Bill from arguing with our guests from behind the bar, but he continued to engage with them. I believe both parties are wrong for arguing about the bar closing, however the unprofessionalism of the owner to continue to engage with guests stirred the pot further.

We chose to have our last dance and leave early since ALL of our guests were unable to be served. Our vendors assisted us with this, but confirmed they had never come across such a bizarre situation before.

We were unaware that someone dropped a chair off the roof (which we agree is completely unacceptable), however that guest was not asked to leave and we were not notified. This also had nothing to do with the bar being closed down which is portrayed to be one of the reasons it was in the comments. They were unaware of this occurrence until the following morning.

I know another couple who got married here this year as well and their bar service was also shut down early and they were charged $1500 to clean the “wet floor”.

We paid our full bar bill even after asking them to update it based on guest count and the 1.5 hours that were not fulfilled, however they did not.

We’re extremely disappointed with how our evening ended and would not recommend this venue to anyone (especially if there’s any chance your guests may spill as they dance). We strongly support women-owned businesses and believe this situation has nothing to do with that.

Photo added to show the "wet" dance floor after everyone cleared out following our...

My husband and I got married at The Loft in October 2023. Our experiences throughout the wedding process had its ups and downs, but unfortunately the downs are weighing much more heavily with the Loft.

We had signed the contract that entailed us having a day of coordinator that we met with in February, and had a final meeting with in August. We showed up to our August meeting to find out the coordinator we were working with was fired, and no one had told us. That invoked some anxiety, but Michelle later explained she would be taking the reins on the coordinator’s responsibilities. We talked with Michelle about recent reviews we saw about “wet dance floors” because I am one who is prone to spills here and there. Michelle told us not to worry, that we’d be fine, that she only has charged extra after a wedding in one extreme case where the floor was flooded and chairs were broken.

We had let them know weeks in advance we wanted to use the day of set up service, during our rehearsal dinner they said they had no record of us wanting this service, but agreed to still honor it and sent us a new invoice (understandable, as apparently we weren’t charged for this service yet).

A week after our wedding we received an email regarding a $250 invoice that needed to be paid. After emailing Michelle to ask what this charge was for she responded “it took her staff an extra couple of hours of cleaning, but she was only charging us for one hour”

We had spills throughout the night (as anticipated) where I, THE BRIDE, got a towel from the bar and cleaned up the dance floor. We had taken all of our belongings out by 11:30, when we had until 12:00, and asked Michelle numerous times if there was anything else we could do before leaving for the night. She reassured us that everything was taken care of and we were okay to go enjoy the rest of our night.

It’s very unclear to us what could’ve taken so long to clean. After asking for clarification, Michelle said “the feedback she received was it required an extra hour of mopping” … mopping that is to be expected after a wedding.

These emails were misleading as the first one made it seem like she was cutting us a deal only charging us for one hour, when in fact it was ONLY one hour. We asked for an itemized bill because it seemed absurd to us. Michelle did not respond, and 12 days later charged our card without our consent.

After this experience, I don’t recommend having your wedding here. Unfortunately, it seems like they were trying to take advantage of us and charging us extra afterwards, hoping we wouldn’t ask questions. It's unfortunate this series of events happened because it left a poor taste with us, when up until this point we had barely any complaints working...

As a former event planner, attendee of one of the early shut down weddings, and as someone who is planning a wedding myself, I 100% would NOT recommend this venue to anyone who wants their guests to have a fun time and enjoy themselves.

To start, looking at any and all reviews that include ANY negative feedback, the venue's responses are childish, defensive, and condescending. Even if I had not attended one of the TWO confirmed weddings that were shut down early, I would not consider this venue simply based on the retaliation that is visible throughout these reviews.

The wedding that I attended was cut short due to what the owners thought were overly intoxicated guests and a wet dance floor. This can happen at a wedding, sure, but the issue here is that no concerns/warnings were ever given to the bride, groom, day-of coordinator, or anyone else who was in attendance for the matter. The owners simply showed up, cut off the bar, and started berating guests.

As a former event planner and restaurant manager, I know when things get out of hand, when you need to excuse a guest, or when you need to pause - clean something up - and continue the evening. Majority of venues are capable of handling these scenarios with a proper warning, grace, and professionalism that keeps the event running smoothly without causing a scene - considering this is their livelihood after all. The owners here did not handle themselves professionally and every guest I spoke to felt awful for the bar staff who deserved another hour+ of tips.

As someone who is planning a wedding myself, I have asked 5+ venues in the area how they handle intoxicated guests or a wet dance floor and they were completely astounded at the way this venue handled themselves that evening. A venue is built to handle wedding crowds that are there to ENJOY themselves and have a memorable evening - not be harassed by the owners and have their venue cut short.

The one star, negative review, and warning to people honestly comes down to the basic fact that you own a venue to host events - large events that people enjoy themselves at and where alcohol is present --- if something goes wrong and you feel like you need to intervene, you do so in a way that does not disrupt the evening, or potentially ruin a once in a lifetime day for people. These owners obviously do not...