Sugarloaf Frostie — Restaurant in Sunderland

I've been here a few times when visiting Mt. Sugarloaf & I must be honest, it's not the cheapest or fastest place for ice cream/food...however, I did give a decent review, because they do have a variety of tasty sweet treats & other good food to eat! First off, I will tell you a small sundae here costs $9! That's a bit pricey in my opinion. I could see $5-$7, but almost $10? Also very important to know, this restaurant only accepts cash, no credit or other forms of payment accepted! It bothered me that this was not posted in a more noticeable way! As you approach the counter to order, you'll see very small signs that read "Cash Only!" I would be pretty upset to wait such a long time only to get up to place my order & realize that they don't accept credit, if I only was carrying cards & no cash. Nowadays most people do only carry credit rather than cash! Anyhow, so that's something they should really consider changing for customer's benefit. Also, extremely long wait (at least on weekends) because of the amount of visitors, as well as slow service by staff (sorry, just being honest!) I noticed that the young lady who took my order had to actually use a calculator, rather than simply typing it on a cash register which would usually then give the total. I just found this method so outdated, like the "cash only". Anyhow, many great ice cream flavors here. Milkshakes, dips, waffle cone bowls, Avalanche (think McDonald's McFlurry or Dairy Queen's Blizzard.) One thing I thought was odd, was how staff informed me that because we had ordered a large Avalanche to share that we were allowed 3 different mix in's, or we could triple up on our chosen one (peanut butter cup). So we decided to triple up, yet when we got the delightful treat we noticed a very average amount of peanut butter cups. I mean it wasn't like they didn't give us a decent amount but certainly not triple, it was more just like a regular one without any extra candy as offered. They do have picnic tables & plenty of other food options for those not interested in ice cream, such as hot dogs, burgers, sandwiches (grilled cheese, Reuben, etc...), seafood, french fries, baked beans. I'd recommend trying it at least once because the quality of it is good. They could afford to be a little less expensive though, considering they're always pretty busy & get lots of tourists I'm sure from Mt. Sugarloaf which is very close by. I wish the lines weren't so lengthy either as previously mentioned, because no one wants to stand in a line (especially in the heat) for 10/15+ just for a few ice cream treats or quick bite. Usually places of its kind are known for quick service & most often cheap (but...

My husband and l went last night and we were very unhappy with the sundaes that we got. I ordered a small Reese's Peanut butter cup sundae with hard ice cream( it was 1 scoop)and l didn't have any fudge and a drop of peanut butter topping it. I think they put a little chopped up peanut butter cup in it. It was pathetic, for the price of it. My husband got a large upside down Banana Split with hard ice cream( 1 scoop as well on the large) and same cup size as mine. It took forever to get when he brought it over there wasn't any banana in it, and hardly no pineapple or strawberry or fudge. He took it up to the window and told the girl, all she said was sorry about that. We spent $25.00 including the tip. I am not impressed and probably won't go back. ...

Signing on to combat these LAMES sharing bad reviews. Frostie is the quintessential classic American Summertime staple. It's seasonal, run by local kids, and has the rare capability of transporting you out of 2023 and into the nostalgia of yesteryear.

Not everybody (or everything) requires a 'digital payment interface' or 'streamlined ordering system.' What you are paying for is the experience. So please; Frostie, don't change....