The GOAT Bar & Grill — Restaurant in Sussex

What a cool place. It was our first time here so we didn't know how everything worked. They have a great looking outdoor space. As the weather gets warmer we will plan to be back and take advantage - thought do have at least one fire pit surrounded by couch(es). We went on Taco Tuesday/Music Bingo Night - which I believe they call Name That Tune. A lot of fun, great music, and a fabulous game master. It has great natural in the dining room, and they separate the bar area from the dining so it's very appropriate for children.

Our server was great. She was informative and answered all of our questions. Very friendly, quick on service, and participated in fun banter.

The food is delicious. One friend just had the French Onion Soup which she loved so much she kept trying to get us to try it. We did not. We had our own food. My other friend had the Tacos and ordered the Stuffed Mushroom appetizer. She wasn't keen on the rice, but really enjoyed the tacos. She let me have one of her mushrooms (there are just two - "just two" - HA! ) since we had to wait for our other friend. They are enormous! And they are delicious. What an interesting and very tasty combination of flavors. I ordered the Prime Rib Sandwich with Fries. SO good. It's an open-faced sandwich which requires knife and fork. No problem with that, but the plate is WAY too small for this style of eating with the size of the sandwich. Fries and sauce kept falling over the edge onto the table while I attempted to cut the sandwich. But...

A couple weeks ago me and my mom and sister went out to eat for lunch. Planning to have a nice lunch altogether. Unfortunately, our lunch experience was overall ruined by the waitress. An older middle-aged woman with a short brown haircut was aggressive from the very beginning to us and we observed others she was aggressive with. From snatching menus out of our hands, showing attitude when we asked for a shaded outdoor seat(there was shaded seats available). To overall having a very aggressive, snarky attitude. We came to this lunch in great spirits and understand waiters have a hard/bad days but she was constantly rude to us and other people around us. The attitude was completely unwarranted, especially because all the customers were in good spirits but we’re met with rude aggressive behavior by this waitress. It breaks my heart for the owners of this company to think how many people she has made not want to come back there from their horrible service experience.. The cherry on top of the cake was when she was tipped 6 dollars (being generous after a horrible experience, we really should not have even tipped anything) she made a comment “wowww I hope everything was ok” with a little Snark after and then proceeded to stay at our table until we got up to grab our plates. It was our first time going will not be returning sadly because of...

I travel for business all over the world and dine out on a regular basis. Some co workers and I came here for dinner. The food was excellent, great vibe with live music. Where this restaurant goes wrong is with their customer service, driven by their manager. Before dinner we grabbed a drink at the bar, I like IPA beers and wanted to try a local beer with this being the first time being in Wisconsin. When I asked to sample the 2 IPA's they had on draft he replied "your not going to try all of our beers" I explained I just wanted to see which one I liked before buying one and that I wasn't from here, he went to talk to his manager to see if he could give me another sample, the manager shook her head NO! He came back and asked what I was trying to do here and that we weren't going to do this. After reluctantly giving me a sample of another IPA which was horrible I settled on the first beer. The bartender who helped us was rude, abrasive and confrontational. Having bartended in college I found a critical trait in doing your job was a providing good customer service, people are there to have a good time and spend money. If Im ever in town again I would get take out as the manager and bartender ruin the ambiance and vibe of this...