Jack in the Box — Restaurant in Swansea

Ah, Jack in the Box—a place where time stands still, and taste buds are locked in a deliciously greasy time warp. I walked into this fast-food relic after a decade-long hiatus, half-expecting the menu to have evolved into something unrecognizable. But no, Jack has stayed true to its roots, serving up the same iconic munchies that fueled my late-night cravings back in the day.

The moment I bit into that classic Jumbo Jack, it was like being reunited with an old friend. The bun, soft yet slightly squished, the patty with its char-grilled nostalgia, and the lettuce that’s always just a tad too enthusiastic about escaping the bun—all exactly as I remembered. It’s comforting to know that while the world outside is constantly changing, Jack in the Box remains a greasy, delicious constant.

Let's not forget the curly fries. Ah, those spirals of salty joy that defy the laws of geometry and healthy eating. Each curly fry is a crispy, golden reminder that some things are too perfect to change. And then there’s the milkshake, which still requires the suction power of a black hole to get through the straw.

The dining area, with its mix of futuristic fast-food design and retro vibes, feels like a place where time-travelers might gather to swap tales of yesteryear. The staff, friendly as ever, seem to be in on the secret that Jack’s timeless menu holds the key to eternal culinary happiness.

In a world where fast-food chains are constantly reinventing themselves, Jack in the Box stands as a beacon of consistency. It’s a place where you can step back in time, if only for a meal, and savor the unchanged flavors of a bygone era. Thank you, Jack, for being a deliciously dependable relic of my...

I was on vacation with some of my teenage children and we placed our order in the drive thru. We do not have jack in the box where we're from so i had asked if they had just a regular cheeseburger and she was rude about that, i asked if she had fruit punch and was rude about that. We ordered our burgers plain with cheese. We paid, she handed me the drinks and a bag and just closed the window. Didn't say thank you or have a nice day so i didn't know if that was everything. We started checking the order and there were only 2 straws, she opened it back up and said "what" really???? I said we need 2 more straws, she rolled her eyes and sighed. We pulled off to the side and sure enough the chicken sandwich had ranch and the one burger wasn't plain, the receipt showed that they should've been plain. 2 of my children went back in to get them fixed and was first told to wait, then the MANAGER said what's your problem, they showed her the receipt and she was like oh, it's going to be a few. They got their food and then 1 went back in to get ketchup and again the MANAGER said now what do you want? My daughter said, "i just need ketchup" and she said"oh i was going to say.." the drive thru girl grabbed ketchup in both her hands and then went over to my daughter, looked at the ketchup in both hands and then gave her the least amount and said i don't have a lot of ketchup left so you're only getting these. I know these people probably don't get paid a lot but, have they ever been taught courtesy?? Bad enough getting attitude from a cashier but the...

Ordered in the drive thru was told to pull around to wait for them to bring it out. Ok that’s fine. After waiting for 16 minutes, I figured they must’ve forgotten I was out there. So I went inside and requested a refund. The cashier asked what I ordered, I told him 6 wings he turns around and says “oh here they are sitting right here”. Now the time on my receipt was 5:44 pm. I walked in at 6:00 pm. So no I don’t want the wings that have been sitting up. When he told the girl in drive thru I wanted a refund she rolled her eyes and another lady working on the table said “why didn’t you tell her we were waiting for them to cook? It takes 6 minutes”. So they take 6 minutes to cook and what another 10 minutes to bag. They also proceeded to tell me that they couldn’t give me a refund because there was no manager there. I’ll call the restaurant tomorrow to speak with the manager to again request a refund. After that I’ll just have to dispute the charge with my bank. A lot of trouble to go through for a simple thing that could’ve easily been handled in the moment. Businesses have really gone downhill. For the record, I was not rude as I’ve also worked in fast food myself, however I handled things much differently than what I experienced here. Just give the customer a refund because it shouldn’t take 20 minutes to receive 6 wings that take 6 minutes to cook. And to have the customer come inside and they’re just sitting on the counter is ridiculous and you are the one who gets...