Wendy's — Restaurant in Swansea

Went here and was greeted very friendly on the drive thru speaker. No issues with ordering, but once we got up to the window the woman was not very friendly. She took our money and then we sat there for a while waiting. She handed us two bags and says "here". Starts to walk away and I say we didn't get our frosty. She looks around and grabs the frosty hands it out the windaw and turns around to walk away. She said nothing else to us. Once we got home all our food was correct but when bitting into my sandwich there was something in it, paper, it was paper from the bacon that was on the sandwich. Will not be coming back here, i will drive further to the wendys in Belleville, food and services are way...

I entered the parking lot and drove past a blonde employee sitting outside by the front door smoking a cigarette. I drove around to the ordering area, I could hear noise coming from the speaker so I waited for someone to greet me and take my order, that never happened, I drove up to the window and honked,still no one came. I drove to the front and noticed an employee sitting alone in the dining room, I continued around to the cigarette smoking employee and asked if I could place an order, she said they were only doing Doordarsh and I could not order. There was no sign to notify customers of this and the employee made no effort to wave me down on my first pass, very poor...

I like Wendy's but this location is hit and miss. They used to be one of the better ones around but recently the fries are almost always old and the burgers are not always fresh--as if they were re-heated after sitting around a while. Not like Wendy's when Dave Thomas was around. Recently I ordered a plain chicken sandwich with cheese - the bun they gave me had a sizeable tough and dry spot on it (as if they left it in the warmer too long - I cannot believe they served that to someone) and they put ketchup on it. I would have understood them mistakenly putting mayo on it, but ketchup? Ick. I may pick up a frosty from this location - hard to mess those up - but...