My first experience in January at this winery sold me to become a member. They had enjoyable reds and great service with comped glasses and they sold the benefits of the beautiful Paso location. I returned on Father's Day to the Temecula location and wasn't greeted despite an empty tasting room and was abruptly reminded that free/comped glasses for members was not allowed per CA law. Perhaps this is loosely enforced by other wineries because of the dozen of wineries i've visited and been members at, I've never had someone actually enforce this.
Despite the no member glass comp, the $20 per glass with a 20% discount was suggested, an absolutely embarassing concession for members.
While I understand the law about not granting free glasses, expecting members to purchase overpriced glasses is wild. Additionally, the service is subpar at best depending on who you get. Our second visit's customer service was so poor that along with the lack of member perks, I decided to cancel, almost on the spot.
BTW Tastings are less than almost any other winery I've been to with a literal taste, likely as defined by the Alcohol Beverage Control (maybe 1oz).
The Temecula location leaves a lot to be desired as well. The Paso and TX locations are magnificent upscale wineries where you might expect lesser service in exchange for the venue, but the Temecula location really only can offer a service and wine quality benefit, both lacking from the experiences I've...
Read moreWe loved this place in Paso and were thrilled to join as members down here until they made the majority of the property 21+. Now it's unwelcoming to their customers like us that are families. It was so cold this winter and we were asked to sit outside with our well behaved small child. They told us not to cancel our membership and to give them time to sort things out - came back a month later in a wind storm - same scenario. Literally saw dogs (see picture) more welcome indoors here than people. Absolutely ridiculous treatment for customers but especially members. Cancelled membership on the spot. Such a...
Read moreEasy on, easy off. Beautiful head-trained old vines next to parking area. Interesting concept- one of Paso Robles top wines, Halter Ranch, in Temecula? Excellent service at the tasting bar. Tasted a couple of samples- a HR Cab & a Temecula GSM. Both were tasty. In the end we decided to share a bottle of excellent HR rose on the deck. Year in and year out one of the best roses in the world. Heaters on the deck helped but be sure to wear warm clothes if you go on a cool day. Loss of star for web site that forces you to give up your contact...
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