Casa Del Taco — Restaurant in Texas

WILL NEVER GO BACK AGAIN!!!! Casa del Taco used to be good i think it's not as good anymore. The menu didn't list price and when we asked server he told us 3 dollars less than charged. When we got the bill and ready to pay we mentioned to the cashier she asked well did you eat all the soup?... dah... stupid question we said that wasn't the issue told her we would have ordered the smaller soup but server said it was bigger and only 2 more. So we said maybe they can just charge for one soft drink and not the other so it could even out. She called the manager she just flat out said it was that price cuz for the large one but we explained that menu didn't have price and we has asked ; She looked at menu to confirm. She wouldn't try to correct their mistake so i said well then those 3 you'll overcharged give it to server but when she charged she said to put $0 on his tip but we didn't want to not tip him . We felt that the private owned business could have worked with us . It's not the stupid $3 it's the principal of issue. Felt that out of courtesy they should have honored the server price. Now on top of this the Cashier actually made a rude comment ... telling us that she would pray for us and the server.. i felt she said that in a mocking way. The management need to be more courteous to the customers especially when its their falt. Food ok flour tortillas did not taste homemade. Server seemed to not like his job. I can can go eat Mexican food anywhere around here. Poor...

Terrible experience; our lunch started off with a waiter who hated his job and was in a bad mood, we asked him about a specific item, he pointed at it on the menu and quickly walked away. When it came time to order, he gave us the wrong price for the large caldo de mariscos and really sold it saying for $2 more it was a better deal over the medium that was $10.99. When it came time to pay, the soup he said would be $12.99 ended up being $15.99 at the register. I told the clerk about the price the waiter gave us and she got the manager to come over. Neither of the ladies cared that the waiter was wrong; nobody apologized or tried to make it up by honoring the waiter's price, no discount at all. The clerk rudely asked, "well did you eat all the soup?" duh! what does that have to do with the wrong price the waiter gave us? When my wife said that the waiter didn't like his job the clerk said, "well we'll pray for him and we'll pray for you". Is this the way you treat all your customers people??? What happened to "The customer is always right"? These people don't care about making a good impression and they show no courtesy to the customers. We use to like coming here, the service was way better before but now the food is just average at best. You just lost two...

I've visited this restaurant enough to compare tonight's experience with the past. I've never had to wait ten minutes for a menu. Tonight I sat and waited until I eventually got up and asked for one. My server touched our table once after our food was served. I had to get up for the second time to refill my drink. The third time I was up it was to ask the cashier for a container which I never recieved. I decided not to wait any longer for my elusive server or the container and improvised so I could leave. I was not expecting my server to return with my tab so I just walked to the cashier without it. I then was given a reason they were "short staffed" however, that was hard to accept for the mere fact I had witnessed guests arrive, and those before i sat, promptly cared for. I usually overlook smaller issues like tonight's salty soups and rice but tonight was an exceptional visit. I could not help feeling as if I was in my own home and left to take care of myself; so much I wanted to walk into the kitchen and ask for more tortillas. I hope they...