Marco's Pizza — Restaurant in Texas

Update I'm unsure why this location puts out coupons since they either won't work with you on the GF option, or even honor the coupon for a regular pizza. Tonight I called to order a medium regular crust pizza with 1 topping for $6.99 carry-out, per their website coupon. Well after talking to 2 different people on the phone both telling me they don't have that coupon (see attached photo) they finally honored it. If another pizza place nearby gets a similar or better GF crust I will be switching over. Until that time I'll have to deal with the headaches of this location. It's a shame because their pizza is pretty good, but customer service dropped them from a 4 star review to a 2 star.

Original Review Marco's is one of the few pizza places in our area that has a really good Gluten Free pizza. I gave 3 stars because they don't offer Gluten Free on their online ordering system, which means I have to call them. They also don't honor coupons for their Gluten Free crust. I offered for them to tack on the difference in crust cost after the coupon, but they wouldn't. So it's nice that they offer Gluten Free, but it doesn't seem like they really care about making it easy, or giving any coupons for those of us with a...

I have ordered from this restaurant on two occasions. I would have given it 5 stars based on the food but i was forced to give it 3 stars based on thei problems experienced with their app and their delivery. The first time i ordered i used their online site where i had problems. I put in the info to have the food delivered and luckily i called to double check and the food system did not register the information correctly, causing the system to register the order for pick up and charged me the incorrect price. Although i was able to get it fixed over the phone it was still annoying. The second mishap was due to delivery problems. The driver forgot a portion of my order and did not bring cutlery to eat our salads with. When i called to report the issue they were very friendly and , corrected the problem right away, but i still didn’t get cutlery packets to eat with....lol. I can honestly say the salads were well worth the money spent. I was highly impressed with the quality of the food and their customer service. They just need to work out the kinks and offer customers some type of compensation for mistakes made such as coupons, free deserts or bonus points when...

Went here because kids had the pizza at school a couple of weeks ago and it was pretty good. Signs outside said $4.99 large cheese for customer appreciation. They would not honor this and said it ended at 7 (even though signs were up at 7:15 with no mention of ending time). Super loud tvs and music inside. We were the only ones there for dine in, but they said they could not change channels on tvs or reduce volume. The tvs wee not capable of that according to the manager on duty. Ordered a small salad, a large cheese, large pepperoni, and 5 bottled cokes and it was $56! Had to ask where salad was after about 25 minutes and they had put it in the fridge instead of giving it to us “so it wouldn’t spoil “ as they said. Then about 10 minutes later( so 36 minutes after we ordered) I went back up to ask where the pizzas were and they were in boxes behind the counter…overcooked and getting cold. They just handed me the boxes…for dine in. I asked if they had anything to eat them on and was told “I don’t know what they are doing in the back..I just work the front”. I had to ask again, and finally got some paper plates. Not...