Rosita's Restaurant — Restaurant in Texas

This was the first time I’ve ever ordered from here and I can honestly say the last time. I ordered pick up. I placed an order of 5 tacos. The woman who originally answered the phone was not kind or displayed good customer service. She then passed me over to someone else without communicating to the younger waitress of the order she was writing down. Then the mistake was made where they gave me more tacos than I had ordered and were charging me for those said tacos. The lead waitress did not take accountability for the miscommunication or for failing to mention she was passing me over to some one else. I repeated my order. The young waitress apologized for the mishap and did everything that needed to be done to correct the issue. The older waitress who I assume is someone who is able to charge had an attitude did not speak to me when she handed my money back closed the window without saying thank you. I had to request my receipt from the younger lady. It was an all around ugly experience for service. I gave the 1 star just because of the young waitress. Now the food, was not good. The chicharron in salsa was just chicharron and the chorizo and egg was sooooo greasy. I also ordered the potato and egg where the potatoe was still raw.

Customer Service is a must in these type of establishments. I’m not really one to make a huge issue about food as long as it can be corrected without the attitude. I dislike rude, and servers who don’t take accountability and try blaming someone else.

Will not come back. Experiences very. I don’t doubt that it’s a great place to eat, however; first impressions always leave you either coming...

Took my department supervisor to Rosita's on Wednesday. For under $10, we went for the buffet. The buffet included mash potatoes, charro beans, beef soup, and my favorite, fideo con carne. There was even salad, pastry, and other foods for light eaters. Believe me, the fideo con carne is the best than any other eateries in the Pharr-McAllen area. Besides the great food, the waitresses were ready to serve us with a refill or some fresh corn tortillas, along with a sincere smile. Those corn tortillas are the best! Along with the service, the waitresses always made us feel like "family." Rosita's is not a fancy restaurant with mariachis or a guy with a tip jar playing some organ music. It specializes on "home-made" food, which is hard to find these days. It is very clean and there is plenty of parking (no, there isn't any valet parking). You want great food, service, at a reasonable price, then Rosita's Restaurant is a...

I hadn't been hear in alot of years.I was happy to see how much the restaurant had grown. It has now been expanded in size. When I got there, there had a few customers and there were plenty of servers available. However, getting the attention of a serve was not possible. I don't know if it was because I had chosen a table at the rear end of the restaurant. I decided to order the Huevos Rancheros, which came accompanied with a side of refried beans & 2 bacon strips, and choice of tortillas. I also ordered a side of papás con chorizo. I was not happy when I received my food. It came very well served but it was Luke warm. The only two items that were hot was the coffee & tortillas served. I did not bother mentioning to the server since she really never came around. Si I just ate my food and left, thinking to myself I might not...