Subway — Restaurant in Texas

I received an email offering BOGO free subway footlong through online purchase ordered through the APP. I did that, ordered through the APP. But when I checked my bill total I was charged the full price. I called the restaurant but they refused to discount my order and charged me the FULL PRICE through the app. When got to the restaurant I was given bad information telling me the order was canceled by the previous shift attendant. Once contacted, I was given my order but the Restaurant refused to get my drink and chips “make it a meal” items. I had to get those items myself. Their Customer Service was very poor. I’m not going back to this place again. Somehow their bad day was placed on me for ordering 3...

This place is the pits. No complaints about the food. None at all.

But staff with limited English knowledge make it difficult. Waiting at beginning of counter while employees do their non-customer tasks is hard to swallow. Being told it will just be a minute so they can take chip boxes to back... and keep on filling racks... made me walk out.

Final straw? Letting somebody bring in their 2 or 3 dogs. 1 or 2 in stroller, other held at chest / neck level while owner ordered food at prep counter.

I have turned and walked out twice so far. Next time will be last I step...

Don't order food from this place. I ordered two sub sandwiches, one steak and one BLT. The sandwiches had very little meat on them. When asked to put more meat on the sandwiches they refused. While standing waiting for them to finish our order. Some ladies that was eating there food started screaming. They were screaming about a roach was walking up the wall were they eating. I asked for a refund they refused to give me back my money. We just walked out and threw away the food. A total waste of my money. I will never go...