Walk-On's Sports Bistreaux - Thibodaux, LA — Restaurant in Thibodaux

Review by Michelle: I have a severe shrimp, crab, and crawfish food allergy. (Yes, it completely stinks living in South Louisiana with this allergy🤪) I went to celebrate my daughter’s boyfriend’s birthday last night at Walk-On’s Sports Bistreaux in Thibodaux, Louisiana. When I placed my order with the waitress, I informed my waitress of my shellfish allergy and asked her if what I was ordering, which was the Tuscan Chicken, would be safe from any cross contamination. She assured me that it would be safe because they could make it in a separate skillet. She also informed me that she would talk with the kitchen and that a manager would probably also come speak with me. Sure enough, within the next minute, the Front of the House manager came speak with me. He asked me to explain my allergies, and then he asked me what I was ordering. He assured me that it would be a safe dish for me and also told me that he would have them make it in a separate skillet. My food arrives, and I take my first bite. I then go for my second bite of chicken and decide I’m going to add a tomato to my fork. This is when I notice an odd shaped “tomato.” To my complete disbelief, it was a CRAWFISH!! Not a tomato!! I have been living with a seafood allergy for several years now. I have NEVER had anything like this happen before. I’ve had restaurants tell me that they couldn’t guarantee anything would be safe, and I’ve just ordered coffee when this happens. I truly appreciate the honesty versus having my life threatened. I’m not sure how such gross negligence can take place after speaking to both my waitress and the manager. I willl acknowledge that they were both obviously very sorry and overly apologetic. I could tell they honestly felt horrible that this occurred. With that being said, I can’t help but wonder if this was just an oversight on a busy Saturday night or if someone in the kitchen did this as some kind of a sick joke. I don’t understand how out of all of the plates on our table, my entree was the one plate that ended up with a crawfish floating in the same salsa as my chicken. Thankfully, I did not have a reaction. Thank God I did not ingest the actual crawfish itself! This could have ended in a completely different manner. I could have literally died from eating it. It is...

TLDR: If i wanted to go to a hip hop club, that's where i would go, I came here to a SPORTS bistreaux to watch sports.

First off, i want to say this bad review has nothing to do with the bartenders or waiters. I have been to walk ons thousands of times from lafayette, LA to Pensacola, FL as i travel for work, but i will never be returning to this location EVER again. My favorite place to have a few drinks and eat on NFL Sundays is walk ons SPORTS Bistreaux, as they have the nfl ticket and great food, perfect for a sport fan going to a SPORTS bistreaux. I was so excited to see one opening in Thibodaux, my hometown. Today i went to this one in Thibodaux as i am home for new years eve, to watch the steelers game after the saints game. Had the Louisiana Kick wings which i am so glad are now part of their permanent menu, even though i wont be enjoying them at this location again, much rather drive to Houma. After the Saints game was over i asked to have the steelers game put on, which the great bartender did instantly. Now while the saints game was on they had the game audio over the speakers, but when the saints game was over they started blasting hardcore rap music, think it was busta rhymes. Since this isn't my thing, i asked the bartender if she could get the game audio back on since the place was empty like usual. They did and everything was great for 10 minutes, but then they switched the audio back to rap. I asked the bartender what happened so she went to investigate. When she came back she said the manager said they weren't allowed to play game audio unless its the saints. Now i know this isn't true because like i said i have been to walk ons thousands of times before. I have always wondered why there is never that many cars in the parking lot at this location, now i know; POOR management. I hope the owner can get this location under control because its a 5 minute drive from my house, but from my experience today I seriously doubt it. Luckily i am working in Mobile, AL where the walk ons there love to play football on the tvs and the speakers! Guess I'll Stick to Big Mikes BBQ while im home...

Where to begin?…. The sports bistro was the destination to watch tonight’s sweet sixteen men’s NCAA games. They had zero TV’s out of the 50+ with either game on. They worked to put the game on which was appreciated but was only able to put the CBS game on. They had no access to the other game which was broadcasted on both TBS or TRU TV. Then we ordered an appetizer which was brought to the table 40 mins later (crazy long time to wait) followed right behind that (maybe 2 mins) with our entrees. We had no chance to eat our appetizer which ended up getting cold because we had to eat our dinner right away or that would’ve gone cold. We brought up our issues with our waitress who agreed and we asked that they consider removing the appetizer off the bill or trying to make it right. Nothing was removed and zero explanation was provided as to why. This kitchen has issues and the management team doesn’t want to engage with guests that attempt to share feedback and displeasure. The waitress was either not empowered or under direction not to help...