Burger King — Restaurant in Toledo

September 14th...the line was at least 30+ minutes waiting in the drive thru. People backed out and left. We couldnt move forward or backward and had no choice but to stay. We got our food and it was cold. We were apologized to and told there was only one other staff member and they were new and making mistakes. They asked us to contact the manager the following day and that she (Shawnee/Shonny?) Would be expecting our call. That no one on staff could assist us further. A call was made the following day and we were told to come back to receive a comp meal of the same when we were ready. (That a name was taken down and apologized to again.) Today, I was in the drive thru from 550pm to 610pm and Martha, the drive thru service rep... was doing a horrible job. I explained I had the previous receip in hand (when I finally arrived to the drive thru speaker) she then tells me that after the horrendous wait time to get to it...that I need to come in for the comp meal. This was never explained by the Manager on the phone. I said i wouldnt have had an issue going inside had i known beforehand, but now Ive been waiting for a long time, and it is possible with receipt in hand to just obtain the food from the window? She demands theres been no line and the car in front of me just pulled up. How does she explain the 3-4 cars behind me that have accumulated over time and of course theres been a wait! I mean wow... then she says Have a nice day in a sarcastic attitude and walks away! Worst attitude ever. A man gets on the speaker and asks me what the issue is. He says he remembers me from the other day and I explain what MARTHA had said to me. She yells into the speaker..."Im still here maam" I say GOOD. He asks me to pull up to the window and MARTHAS MAKING FACES AND ACTING IGNORANT IN THE BACKGROUND LIKE A CHILD. He gives me her name and says that she will be reprimanded immediately. What kind of a circus sideshow is going on there? Just shut the place down. I could go anywhere and be served better than that. Anybody could. Its not worth it to ever go back. I will let everyone in the Kenwood Sheridan area know on facebook as well. How horrible. I couldnt even eat the food. I was worried her immaturity would have easily done something to it. How awful. What a shame one horrible worker can ruin a whole place. They need to just fire her and be done with it. Shes making them lose money ...way more then she...

I went to this awsome Burger King Yesterday morning under cover and was surprised at how hospitable the beautiful workers were. There was This Awsome African American Man at the register and I greeted him with a smile, He smiled back. While there I asked him if I can pay it forward for someone because Burger King is a big advocate of Paying it Forward. While the Gentleman let me sit down and use the WiFi for work purposes then his Female Co-Worker showed up and said to the Gentlemen you truly Inspire us and gave him a Hug. Not knowing who I was I just looked up and smiled at them as they help motivate Love Through out the entire establishment. After a while I left for about 2 Hours and came back and saw the Gentlemen on the register with the Beautiful Women and they smiled and said as a token of our gratitude someone paid it forward to you. I couldnt stop smiling and just left the same way the...

I went to the Burger King at Monroe and Central Avenue. I walked in and was going to order at the counter and then just decided to do an online purchase. I wanted to try the chicken fries and the mozzarella fries and then I just ordered some regular fries with that. I placed two identical orders except one had 12 chicken and one had eight. Food was great. Only critique is that when I got home I realize there wasn't any marinara sauce for the mozzarella fries. And I checked the bag before I left the restaurant and just didn't realize. So partially my fault for not noticing and asking for it while I was there but then again they also didn't put it in there to begin with so there is that. Other than that everything was great. I don't eat fast food that often but when I do Burger King is one of four...