Shelby is a sorry excuse for a manager. I ordered a pizza for delivery around 11pm and confirmed my phone number in the app so I can get alerts when my order was here because I knew I had to give them a gate code for my apartment. I never got any alerts nor did I get any phone calls. I checked to see where my order was and it said “completed” by Shelby. At the time, I was unaware that Shelby was the manager. I never received my order so I called the store in which Shelby answered the phone. She claims that she was going to “get a hold of my delivery driver” and proceeds to hang up the phone. I show up to the location and ask about my order because I figured I was never getting a call back. Shelby claims she called me and I didn’t answer so she canceled the order. I did not receive one phone call or text message concerning my order. She was sitting there lying to my face because she didn’t want to deliver the order. I’m 95% sure the food was never made and she never left the restaurant to attempt to deliver my order. I would’ve respected her a lot more if she told the truth about it. She was then unable to provide me with any details about getting a refund for the order because she was in such a...
Read moreNo disrespect to the nice people that work there but the pizza I just received was TRASH. I’m gonna have to eat it because I paid for it and this is the only food I will have for the remainder of my work shift.
I ordered a pan pizza, pepperoni and beef with extra sauce, well done.
I’m not sure how this is even possible, but i literally got the opposite. The wrong dough was used for the pizza(hand tossed pizza dough cooked in a pan doesn’t make it a pan pizza). I also think you guys forgot to spread the butter oil in the pan before the dough. It was undercooked(definitely not well done), BARELY had any sauce on it. (not extra). Do...
Read moreTerrible service !!!! Not here to review the food since it may have been good if it showed up on time. I'm reviewing the terrible service and response I received from this store not only did I get blamed for not including a building number to my apartment when the order included the apartment number. But then after waiting another hour for the delivery I open the door to find all the food sitting cold on my doorstep. I was five feet from my door watching TV waiting for a knock. Are we supposed to sit on our porch and wait for delivery?!? Worse service I've ever had with a delivery service on a 60$ order....
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