Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Topeka

No stars. I love Papa Murphy’s pizza and have ordered from this store many times. Today I place an order at 3:08 pm. Received email and text confirmation that the order will be delivered at 4:01 pm. 4:30, I call the store and spoke to Courtney. He told me that my order was ready for pick up. I stated I ordered delivery. He told me he doesn’t know what the problem is with Door Dash. Long story short, I asked for a refund because I had no way to pick-up the pizza. He told me that I would have to request that from door dash. I mentioned that I ordered the pizza from the stores website. I was then told that I had to request a refund on line.

5 minutes later, I received a call from Melissa from Door Dash stating that she was on the way to pick-up my pizza and was on her way. She mentioned that she had just received the order confirmation. I received my pizza within 5 minutes after the call from her.

Courtney was rude, he was yelling at me and making excuses. Telling me that they had to come to work in this bad weather to make pizzas.

It’s apparent that he did not have my order as delivery. Just tell me it was a mistake and I’m okay with it. Don’t lie and be rude. I will no longer use this store. I will go to the...

Health code violations by the manager in charge! The most awful vibe ever in a Papa Murphy’s in 25+ years of experience!

Tops what I thought was the absolute worst almost a year ago in North Topeka by the exact same Franchise ownership!

If all of those teenagers walked out of that job due to the manager in charge I would actually appalled them and tell them they Mande the best work decision in their young work life!

Manager trying to touch my pizza after taking out trash, handling multiple of trash cans with gloves on, answering phone with gloves on, never washing his hands in 25 minutes in the store! Beyond words can be spoken, when called out for what he was attempting to do he walked away!

watching these kids just have the worst situation of any success for them or you customers!

Papa Murphy’s corporate does not have the standards they once held!

I will NOT be a returning customer, recommend papa Murphy’s, or even go as far to mention how BAD Papa Murphy’s is when it is brought into any conversation regarding pizza.

DO NOT waste your energy, time, thoughts, hard earned money, your electric bill for your own oven, & the time to deal with this!

#awful #terrible #donotrecommend...

There is a guy named Alex who is the manager. Kind of a shady dude. The pizza is just as good as any other Papa Murphy's, but the customer service is pretty awful. I had some certificates for free pizza which expressly stated the Papa Murphy's near HyVee was a participating location. Then when I tried to use the certificates he added limitations to the certificates that did not appear anywhere on the actual certificates. Basically, he started making up rules on fly because, to paraphrase his words, he didn't feel like giving away that much free pizza. I understand these certificates are a 'loss leader' used to drive more business, basically the company does not make money on them, but they are in advertising cost. Problem is that the way the certificates are being used, at least when Alex is on shift, they deceptively lead someone into the store to utilize the certificate per the terms printed on the certificate, and then Alex refuses to honor the terms of the certificate in whole or in part. Basically, if you are a person that doesn't like being jerked around, I wouldn't waste your time with...