Starbucks — Restaurant in Topeka

Ordered 2 drinks in store. I expected to wait a bit considering its Saturday. What I didnt expect was the lady to forget the other drink. Then a guy tried to give me someone else's drink in which I declined stating someone else's name is on the cup. Mind you, the lady said he was working on it in which he was not. After wating patiently several minutes I asked the same lady how long was the wait ( I watched other drinks made that were ordered after mine) . They rushed and made my drink so messy that She had to put it in another cup with a dry " sorry for the wait". I get to the car and take a sip of my chocolate almond espresso and it was THE NASTIEST DRINK I've ever tasted!!! Almost chemical-like!! How could this be? This is the only drink I ever order from Starbucks, at that location. Drink tossed in the trash. Money and time wasted. Will not be returning, not even to remake my drink. Im going to 7 Brew from now on where they have speedy service and more keto friendly , sugar...

This is the third time this has happened. I gave them the benefit of the doubt the first two times but now I'm tired of it. I know people are short handed left and right and are extremely busy but all I wanted was a Venti hot vanilla Chai tea latte for my fiance. They can get everything right besides the size. Also it's bad when they repeat it back to you the correct way in the drive thru and at the window but hand you the wrong size, also don't even say the price to you or even hand you a receipt even when you ask for one. Guess I'll take my...

I enjoyed a nice quiet cup on the patio. I just wish I didn't have to wait for the dark roast to be brewed every time. 10/27/24 UPDATE I want to acknowledge Miyanona the barista who serves me on the weekends. She remembers my order and is always a ray of sunshine with her smile. This is amazing because I only go one or two times a month. She displays awesome customer service and is a real asset to Starbucks. The dark roast has been brewed and I dont have to wait anymore and my little dog love the patio and pup...