Aria — Restaurant in Town/Village of Harrison

Awful experience. This restaurant was on Westchesters best which is why I decided to try it. We got there and there was a table behind us which was loud and screaming. But I agree that’s not the restaurants fault. The food was mediocre. Nothing too tasty but I can’t say It was bad. It was a little salty and It was bland. The service however was THE WORST. We had a female server who was rude and impatient. She rushed us to place our orders and then was rude when we expressed our experience at the end of the meal. We ordered cocktails which weren’t that great and some appetizers including the miso soup, Aria dumpling soup, aria special buns, dragon buns, rock shrimp and chicken lettuce wraps. We planned on ordering more but decided we didn’t want to spend any more time at this location so didn’t order our entrees. We asked for extra plates; one of the plates was dirty and she was not happy that we pointed it out and asked for a different plate (which I watched her just rub the dirt off of). After finishing our food which we did not complain about at the time, the server came to collect the plates and asked how everything was. We expressed it wasn’t up to our expectations given it was recommended in the best of Westchester and didn’t want to order any more food and that we will take the check. She then lifted the lids of all the plates to check if we ate and said “but you ate It all”. The fact that she made that comment was the icing on the experience. We were not asking for any compensation or anything, just expressed our experience. I found It incredibly rude the way she said It and approached It. To make It even better, when she brought the check, she said “oh I didn’t charge you for one item because the chef actually made you the wrong thing” -_-. If we didn’t complain, would they have ever told us. Absolutely the worst experience I’ve had in a long time. We then went to Haiku in white plains to finish our dinner and order entrees where the food and customer service were 10000x better. I would never ever recommend aria to anyone and It should be taken off of Westchesters best list...

I went with a pal after a good local hike in Mamaroneck this past Saturday at 5 PM. It was early so It Was fairly slow, one table was occupied. We were greeted and sat at a table fast. We took a few minutes to look at the menu. Waitress came by within a few minutes and we ordered a couple of Hurricane mixed drinks and a shrimp and vegetable tempura appetizer to start. A few minutes later we ordered our mains, veggie pad Thai for me and my friend ordered veggie pad Thai. The Hurricanes were served in wine glasses and were very tasty and had enough ice to keep the drinks cold But not too much ice, we really enjoyed them, refreshing and nicely mixed! Tempura veggies and shrimp came with a soy dipping sauce and were cooked just right and delicious. Waitress and another women who brought food out were friendly and helpful. Overall a good first time dining experience, nice menu, and we would visit again. We both liked and enjoyed our pad Thai entrees, good size portions and It was delicious. I'll take a few photos next time, will have to order some sushi next visit which looks very good. It's a small Restaurant so it might be wise to go at...

First off, this is the first time I’ve ever reviewed a restaurant and that speaks a lot for me giving my time to write this review. The WORST service I’ve experienced in over 30 years. We waited 20 minutes to be approached by a hostess and seated and the food wasn’t served until an hour and a half later! We finally got our cold food and my husband had a piece of plastic in his sushi and had to spit it out in a napkin before choking on it. The entire restaurant stormed out unhappy with their service, one being a couple next to us that sat for an hour without drinks even being served. Another couple leaving warned us to get out now before we ordered our food and we should have listened. Unfortunately they cater to their take out orders before they considered taking care of their diners. Terrible, and i am a local Harrison resident that supports local business but this was extremely embarrassing for a business to...