Golden Wok — Restaurant in Town of Amherst

Update (1/2024) MUCH BETTER FOOD! My MIL brought Chinese over for my family and I for dinner, and I was surprised at how different and great the food was this time around! Although I was told the restaurant has new owners? I don't know, but I di know it's much better, and I will once again start ordering from this place again. 😌

(2021) Where to start? My family and I have been ordering from this place for over 15+ years, and I have spent a good amount of money on takeout. Was one of our favorite Chinese take out restaurants. I have no idea what is going on in there over the last year or two, but the food that comes out of that door is NOT the same food we have received years prior. Absolutely awful and to be candid, disgusting! The food tastes oily, old, just drenched in salt and soy for flavor and tastes like it's been cooked repeatedly in a dirty wok. Its really bad and not fresh anymore. You don't even get veggies in the veggie lo mein anymore like you used to. Sadly, the last 3 times I've ordered from there, I was in the bathroom hugging the toilet 3-6 hours after eating food from Golden Wok, at one point waking me up in the middle of the night to throw up my dinner. The first 2 times I got sick after eating food from there I thought it was just me, it wasnt until the 3rd time that it happened the I KNEW it was from the food. After that last time from getting sick, I vowed I was finally done with Golden Wok and never ordering again. Something has changed there and not for the good. I found a new Chinese take out place that is amazingly good! I forgot what fresh Chinese tasted like because I had been ordering from Golden Wok...

I made a 35$+ order and every single item I ordered was awful. I've eaten food from countless cheaper value Chinese food restaurants, and I've never been so dissatisfied with the food as I was with this experience in my entire life. My pork wontons were so tough that it was cutting my mouth to pieces and the meat inside was so overcooked that it felt like chewing tough beef jerky, my fried dumplings were undercooked with had a dough consistency and the meat tasted funny, my peking chicken tasted like eating dogfood, my pineapple chicken was so sweet that I couldn't even eat it and the fried rice that came with it tasted old and was waaaay over-seasoned, my hot and sour soup tasted like dirty dish water, and if all of that wasn't awful enough they even left out my eggroll that came with my pineapple chicken! I've never felt so ripped off by a restaurant in my life! This is not a revenge review, this was legitimately my experience the one and only time I've ordered from this place. I will not be ordering...

I’ve been coming here since I was 15 years old. I found bugs in my food. I Called them about it they said next time I ordered it would be comped. I’m not being rude or nasty to these people at all. They tel me they didn’t write it down. I tell them I didn’t slam them on google nothing. And now I lost out on that money. Decide to return after a couple months as that was a gross experience. And I was wanting to place an order regardless and they hung up on me. So wanting to even pay for my food even tho it should be comped Bc their were gray bugs in my broccoli. Which I understand is normal it’s life it happens whatever. But to hang up on me when I’m not being nasty I just wanted to know why I was being treated so disrespectfully as I have been coming here since I was 15. Have told people numerous times it’s the best Chinese place in The area. To at 29 years old to be made to feel like I can’t come here now. Well y’all can keep your bug infested broccoli and I’ll find a better...