Pho Cafe — Restaurant in Town of Amherst

The food/service here is a hit or miss. Originally I gave them 4 stars but after coming here for the last year and always being disappointed, I stopped.

I've rarely ever got my water refilled. Unless they had a college kid working. The owner always always forgets my friend's order although we've been ordering the same items for the past year. There were many instances that we were given wrong orders (We are not picky eaters so we just deal with it usually, however it is a big internal issue if its 30% of the time) My last straw was when food here started becoming inconsistent.

I don't usually change my reviews but I've been disappointed too many times. I feel like the owners just doesn't...

Service was fine but the place was empty and no wonder since their pho is average at best and that might even be an overstatement. The broth was definitely not bone broth, tasted like it was something I could buy off the shelf at tops. The portions are ridiculous, $12 for a bowl of pho should get me plenty of noodles and beef but the beef portions were pathetically small, like non existent. The portions being that small only emphasized the flavorless broth that drowned everything else. They don’t even have chili paste...

Ridiculous. My friends and I went to this restaurant. The food was ok. When we payed everything was fine but when my mom checked her bank account they charged us 2 times. Our friends weren’t even charged. My mom has been calling for the past week and they keep lying that they didn’t do anything and that we are mistaking something. Now the worker is asking for our information!?!?? There is no way we are giving information. This...