16 Handles — Restaurant in Town of Bethlehem

Hello everyone, thought it was time for an update! I am a bit of a FroYo connoisseur. Not only do I enjoy FroYo, but the toppings are what make or break it. In fact, I’ll even share my little known secret method, first a bit of FroYo, then the topping, followed by more FroYo and more topping. This ensures delicious toppings in every bite.

Now, onto the review. I had the pleasure of meeting the owner, Tommy, today. In spite of the challenges he faced upon assuming this business, which sounds like it happened in the past year, he has addressed these challenges head on.

First, several of the machines have been fixed and are producing delicious FroYo. I know this to be a fact because I taste tested them out (it’s a sacrifice I was willing to make!). Second, the toppings were all filled and were clean and organized. Third, the overall experience was delightful and very welcoming.

I’d strongly urge those of you who had a bad experience (I myself had them over the past few months and was giving it one more shot) to try it out once again. Tommy is putting in the time and money to fix the machines and ensure a wonderful experience...

When we arrived someone was working on the screen of one of the machines. My kids started getting their yogurt and they were coming out with the wrong flavors than were displayed on the screen. It was then that the person working tells us the power was out so the screens weren’t right. My kids weren’t upset so we just moved along.

After paying and taking the first bite it was obvious all of the yogurts were spoiled. I asked how long they had no power and was told 6hrs! I told the gentleman working that all of the yogurts seem to be spoiled as they all taste sour. I said the sorbets seem to be fine from what my kids said which would make sense. He asked what kinds we had and offered for me to get sorbet instead of the bowl of spoiled yogurt I had. I just threw it out and said no thank you. He did nothing about the spoiled yogurts while we were there and even went over to help the person working the subway in the same building.

We will not be going back to this 16 handles. Over the past few years the quality has gone way down. Half the handles are empty and they hardly ever have any...

Disappointed they didn't have the classic tart flavor! It's literally the only reason I chose frozen yogurt over ice cream. (Healthy is not the reason because I add sweet things.) The customer service was good, except at the end, she quickly placed my spoon on the scale. I've never seen this happen at the myriad of places I've tried as an avid frozen yogurt eater, and whether or not she did anything wrong, it strikes me as SUS🤨😤. HONESTLY, I only even came to this location because it was not as busy, but I think I understand why that is the case now.

One more thing, I normally like to stack my frozen yogurt with fruit, and this place only had blueberries.

Those were the cons, but the pro is that there is a subway in the same building so I suppose you could come here if you wanted lunch and dessert in one trip. The mango flavor was delicious... but without tart, I will not give it the benefit of the...