Chatters Bar & Grill — Restaurant in Town of Brookhaven

If I could give negative stars, I would. I've been to this Chatters before and enjoyed a wonderful meal. My second visit, my server was being yelled at by the female manager for not clocking out on his break. By all means handle business, but right there in front of all the guests dining in the restaurant. The manager was so loud that multiple people were speaking up for this employee who was being publicly embarrassed by her yelling at him. She then began to yell at guest who were standing up for the employee. This was the most UNPROFESSIONALISM I have ever experienced while eating out. As we know Chatters is not your usual "turn and burn" type of restaurant, and usually my bill is right at $100 or more, for two people dining. Seeing this employee being treated this way in front of every guest in the restaurant, was way outta line. Due to this poor guy being humiliated by this manager for at least 20 minutes, my service was not good at all, as you can imagine because my server was being yelled at, therefore he wasn't able to do his job. Which he did VERY WELL before she started yelling at him. I hope to never see that manager in this location again. She ruined the entire night of many paying customers who were in this restaurant and that server. Her behavior was something you'd expect from a...

We arrived 45 minutes before our movie, and verified that we could get service in time. We ordered two drinks and two appetizers.

The drinks were actually on point. I would get a drink here again.

The servers were nice.

The kitchen was SLOW. We were the only customers there, and at 45 minutes, our two appetizers were barely ready. They served them to us in to-go containers (not the plan—we wanted to eat at Chatters and then buy movie candy for dessert). Because they had kept us waiting so long, the theater was dark by the time we got to our seats, so I can’t comment on appearance (except to say that the appetizer bento box was all dumped together in a mess). There really wasn’t much food except for the sweet potato waffle fries, which we had too much of. The food tasted like something that you’d heat up from frozen food at home. Curiosity, given that we had to wait forever for it to come out, it was barely lukewarm. No offer to compensate us for the slow service and...

Bias alert: used to work here before COVID. The food options are surprisingly diverse and if management knew how to manage a restaurant, chatter’s could really be successful. I mean, we get great quality ingredients eg. Brie cheese, fresh arugula, in-house slice Turkey, etc. My personal fave to this day is the Brie Prosciutto flatbread, ask for sliced scallion on top, it’s bomb af. Don’t order the sliders, just splurge on the burgers. Nothing wrong with sliders but fresh meat always tastes better than frozen in my opinion. Also they sell Nathan’s fries if you want just ask to sub. ✨ the...