Zahz Pizza — Restaurant in Town of Cheektowaga

This is too bad because the food I usually decent. We switched to this place because we thought everyone was friendly. We ordered a pizza last night. Came to our house completely wrong, partially burned and cheese sliding off so I called. No one answered. So I tried again then I just drove there (mind you it was about 10:10pm they close at 11pm) and then just drove there. As I walked up the girl locked the door and when I said “hi” she huffed and said we are closed and I’m like my pizza is wrong and it was delivered to me not long ago. She let me in with a huge attitude and I said it’s wrong and tried telling her what was wrong and she was like “nothing I can do everything is off. I can give you a voucher” and I’m like well this is supposed to be my dinner so I’d like to eat. She looked at it and was like “I don’t see a problem, looks fine to me” And she storms in the back and I’m trying to tell her what was on it and what was wrong. She then yelled to the other employee to call (Joey maybe the driver?) and was very mad saying “this is the second wrong pizza he sent tonight! Get him on the phone now! Then she walked in the back and I raised my voice so she could hear me and I said “why didn’t anyone answer the phone? I tried calling about this right away” and she yells “are you gonna yell or you want your pizza?!” And kept saying that and I’m like I am not yelling at you! I’m talking and I am upset that I’m being treated this way! Then she goes “you know why I didn’t answer?? Because I’ve been here since 1130 and IM GOING HOME!” I’m like alright but you guys aren’t even technically closed yet.. this was just dropped off at my house at 950-10pm and you don’t close until 11pm. She then went outside called the owner and told him whatever and then gave me the phone and said he wanted to talk to me but instantly wouldn’t even listen to how rude she was right off the bat! Talked over me. Told me it’s his business and he can close whenever he wants to because it’s his and not mine! I didn’t want to be talked over by anyone else. He said I get a pizza or my money back he isn’t giving away 2 free pizzas and I said this isn’t my fault I didn’t send the wrong pizza half burned with the cheese falling off. And he kept going on and she kept saying stuff so I hung up and told her I needed to call my husband to see if he wanted the pizza or our money back and she walked away and he said just get our money so I called for her and told her and she told me too bad! I said I do not want your pizza I want my money back please! “It’s already in the oven too bad! You’re not getting it back!” Then calls the owner and gives me money and then tells me “and the owner said don’t come back!” Trust me, I won’t. I had every right to be upset! I didn’t swear, scream or anything at this girl! DO NOT go here. This is a HORRIBLE way to treat your customers! I used to order from here at least...

Let me begin by raving about the pizza. I thought it was phenomenal. However! The service was less than one would desire. Every table in the place was full with a group of young girls. When i walked in the bar was covered with the groups food. Not a big deal. It’s not a huge place. My first interaction was from a man that asked if I had a to go order. I responded with no. I came to sit down and eat. He was clearly bothered by this. I told him I just traveled 20 mins across town to come eat (it was highly recommended). So with some disgust they moved the 4 pizza boxes down that everyone was done with anyway as the group leader was talking to the girls. A seat was cleared. I had a menu in hand now. I ordered and received my box of wings followed shortly by the pizza. Inside the wings was dipping sauce. Not being sure what it was i asked the lady passing by behind the bar. She said it was blue cheese. I asked if she had any ranch. With an expression of disgust she walked off and asked for someone to get her a large cup of ranch. While she was away from the bar she said here in buffalo we do blue cheese. Ok look I’m not from buffalo. Am I expected to know this. Why is it a problem to not like blue cheese. Why would she even smart off to a customer at all. From there no one came over. No one asked if I needed anything. Nor if everything was ok. Nothing. I got my fill. Closed up my boxes. And proceeded to the register. The same man that asked if I had the to go order comes to he register. We had a interaction and he knew I had a problem with there attitudes. He cared not one bit. It didn’t affect him in the least. As I was at the door i asked him if he was an owner. He stated he was not to which i replied to him that he had no stake in the business so he didn’t care. His response was that he did. But yet the treatment i received while dinning was the pits. I’m here for a year. I love pizza. Who else has good pizza cause i won’t be...

We just had our first pizza from Zahz....We are pizza freaks like so many others, so we know what we like, know what we want and know what it takes to put out a great pie... The pizza was excellent! We had a large with cheese, pepperoni ,half mushroom and extra sauce. It was cooked perfectly, sauce was a sweeter version which we like, and was seasoned very well with enough oregano to actually taste it, unlike many other pizza joints. The crust had a nice crisp on the bottom and outer edge, and also had a very good flavor, again, unlike many other pizza joints....The toppings were very good, fresh mushrooms, good pepperoni and very generous on the cheese. Actually a bit to generous for my liking, but that’s ok! Zahz actually put a lot of effort into making their pizza their own. It’s flavors are distinct, which separates the best pizzas from the average ones. It takes much more to make a great pie than just decent toppings. Crust and sauce are the most important part, and Zahz nails it....The associates were very helpful and extremely friendly, which was very refreshing. We had to travel a bit further, bypassing several other pizzerias that flunked out for us over the past few months on our quest to find another great pie, but it was worth it. We...