My wife ordered a sâmores sundae it is listed on the menu with hot fudge, but she was given a sundae with chocolate syrup instead. My wife went to have them remake it, but they wouldnât do it for her. So, I had to go up, and they still wouldnât remake it according to the menu. I asked for a refund and they wouldnât give me a refund, but for whatever reason they wouldnât do? They then, said they could remake the sâmores sundae with hot fudge (which is how itâs supposed to come anyway) but I would need to pay for it a second time? Finally after the third or fourth time back and forth with the manager (Iâm assuming was about 18), she begrudgingly made it, and stubbornly saying âok buddyâ under her breath. All of the teenage employees were laughing as I was simply trying to get the sundae as itâs advertisedâŚThe manager said the menu outside is wrong as the menu they have inside tells them to make it with chocolate syrup. I know itâs a small thing, but after an experience like that for me and my wife we wonât ever be back. Edit - This happened during...
   Read moreThe only ice-cream I can eat very fresh never had a problem but it is getting towed the end of summer so buyers be wear my husband just got food poisoning from there ice-cream he got a peanut butter Sunday so not sure what was bad the ice-cream or the wiped cream but he got really sick afterwards and is still sick Im sorry when something dairy taste rotten it's rotten Also Do you monitor your prices also i order the same 2 things every time and they charg me different prices every other time And tell you the truth I have only seen you a couple of times I see kids there running the shop by themselves half the time they can't even get my husband order right they can't distinguish the difference between Reese cups from...
   Read moreTerrible experiences. The kid taking our order completely ditched us because his âfriendsâ were at the other window. Kept telling the other workers not to charge his friends. So we waited patiently waited while 6 of his friends cut in front of us. Then we were charged double what we normally get charged. We come here often but will not be back.
We were there at 7pm last night 6/15. Young man, short...
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