If I could give zero stars that is the rating I would provide. This was my second visit to the restaurant. It is always busy due to the possibility of a good sunset. The food is vastly subpar because of the view.

They take no reservations so we were forced to wait. Our group of 5 had 5 drinks. We were a group of two couples and one individual. No other alcohol was consumed before the visit or during the visit. Each group paid for their drink. In other words, I paid for my girlfriend, my friend paid for his girlfriend, and the single guy paid for his own. The drinks were about $20 each; therefore stupid expensive. Two of the three of us paid for the drinks at the time of purchase. One person kept his tab open. The LOST his card.

The bartenders became very defensive very fast. He cursed them. They screamed back. I believe they were also drinking. It became a scene. We discovered the bar tenders had kept my card (wrong card) and given my friend's card back to me. They were nearly identical AMEX cards. Easy mistake to make I suppose. Instead of apologizing, they ended up billing me for 4 drinks because of the mistake. I paid a $6 tip on one bill and none on the other due to their problems and their attitude. That really made them mad! I went to the manager (a fat little man with a silly goatee/mustache) and nicely explained I had to pay for my friend's drinks (no big deal). He then proceeded to tell me he was siding with his people in the matter and was a total jerk. I suppose this is what happens when you have enough business so you no longer have to care about the customer. Everyone agreed they were in the wrong and made the mistake. I told him I would never return.

Now I have to call AMEX and fix their problem. This is not a place that has good food or customer service. Find a McDonalds with a view looking west. Your experience will be better with both the food and the service.