June 1st 2019

First impressions is everything was greeted by welcoming and friendly hostess. We arrive to our table(22) My boyfriend pulled my chair out for me to sit down noticing water and food on seat.We cleaned up ourselves with the napkins that were provided on the table which were also not clean Our server I believe her name is Robyn (red hair) we were table 22 she seemed to be under some type of stress/having a bad day ,we have all been there at one point however not off to a good start 😐 Our server lets us know what the specials were . (She appeared to have a aggravated tone) . We ordered our meals , looking forward to this, it is very rare that we are able to get together due to our schedules for romantic dinners . our server brings out a bread basket and abruptly drops it on table (no apology or excuse me) not to mention crossing in front of me to place it by my boyfriend which personally I would’ve went around the table to put it in between us The Bread that was provided for us on the table was more than likely ordered last Monday ( stale ) Our soups arrived (Italian wedding) with majority of the soup in the saucer,and no meatballs, thinking possible this is ( Italian divorce soup) again crossing in front of me to place the soup in front of my boyfriend . Not to mention the crackers were tossed on the table ! Most servers would take you water glass and pour off to the side of the table to refill your water , soak my clutch !! However The busboy was very friendly made eye contact and asked us if we were all set and done with our dishes so he could take them and offered us more water . My Saturday special ( prime rib ) appears to me pre-cooked then microwaved ?! Hot and cold spots on prime rib ?!. I Asked a difference staff member about it, and apparently I was told “that’s what they do .”🤔 My boyfriends chicken French arrives looks great however very bland little to no taste (Sherry/lemon sauce) The pasta was watery?! Not drained correctly before adding sauce . very disappointed . My boyfriend and I took a couple of bites of each other’s dinner to taste it. we left the rest untouched . Our server walks by our table and asks how’s everything , we said not good she kept on walking, either she ignored us or didn’t Want to hear our feedback That being said we were asked by our server “ do you want coffee “ Her tone was not friendly We both declined the coffee.” No thank you”. my boyfriend picked up the dessert menu and asked to try the chocolate peanut butter pie, in doing so as he was asking for the dessert she turned and walked towards the kitchen , And before I could ask for mine she was gone /walked away from the table and we were not sure if she Heard my boyfriend, let alone asked me if I would like some dessert . So we sat at the table shrugged our shoulders and smiled at each other then said I guess the check will be coming out. a short time later a peanut butter chocolate pie arrives our server again crosses over me to place the pie in front of my boyfriend, and Proceeds to hold up a fork in front of my face.?! The server is looking at me not saying a word and has a grin on her face ?! at this point we are feeling that we are being Punked or on some type of joke TV show ( “what would you do” ). I declined the fork and said no thank you I’m all set ....... I myself work in the service industry We are a very rare breed . We are very hard-working individuals this is not for everyone. I know first hand what it’s like to work long hours, nights , weekends, special events and holidays !! and it is a shame when I do have the opportunity to have someone to take care of my boyfriend and I and we end up with someone like this. I would highly recommend Papa Joe’s Italian eatery to have a staff meeting on professional ethics / serving etc. I would be more than happy to come in and help you out.! I like to end on a positive note to the other staff members/servers I noticed friendly smiles & engaging to the other customers.