Little Caesars Pizza — Restaurant in Town of Hempstead

I was trying order online and when entered my payment, it’s kept saying to see restaurant employee. I waited 10 minutes to speak with the employee. I asked her if she can assist me with my order, she stated they are getting too many order that’s why mines wasn’t going through. I got to the restaurant at 810pm and didn’t leave the restaurant with my order until 8:55pm. After trying over and over again, I was finish able to get my order done. Once I got my order I asked for sauce for my cheese bread, another employee say I have to pay for it. After going through all the inconvenience, they could have gave me the sauce for free but no they charged me and didn’t even apologize for the inconvenience I was going through and NOT even wake to assist me with it. I had a promo code for the pizza and she will like I HAVE DO IT ONLINE🤦🏽‍♂️. I WILL NEVER GO BACK TO THIS LOCATION:0👎🏼 Their customer service is terrible....

This is my 1st time going into the store and I have the worst experience as a customer. I can have I will there 1st and then a lady came in after me and the employee decided to assist her 1st when I was 1st there and then it. Took my order once she was out. She went back in and after that I had to wait like 10 seconds more for somebody to come out only because a guy called the other person to tell. Him About his order that's when I saw the guy and asked him To take my order. They mean little Caesar needs 3 employee instead of 21 in the cashier and the other ones at the back doing the pizzas. But that is no reason for not taking my order and having preference...

My 2 items on order viz.. Plain cheese pizza and deep dish Italian bread sticks were made in the most perfect manner. Also, my order neatly packed in 2 boxes were kept in Pizza Warmer. I was impressed to see this high tech pizza warmer with coded option to open your order tray. The girl at front window was very courteous and helpful to grab my order.

Some disappointment may occur due to store's location, surroundings, and small clumsy parking lot. Yes, front space after entering the store is very small.

If they open a location in Plainview / Syosset, I think they may get more business. Not an easy decision but...