Serena Wireless — Local services in Town of Hempstead

If I could give them a zero star I would . I’ve been coming here for yearssss so has my family members because it’s convenient to where we live but these people act like they love us and steal from us. This man sold me a broken iPhone 11 for 700$ and than throughout the screen would just turn black and the phone gave me issues . Everytime I would go there to complain he made me pay $100 to “fix” it and 400$ later this phone is still giving me issues . These people stole from my father. He went in with a sim card in his phone left and there were no SIM card. Smh and they wanna act like they love us and...

This guy is Crooked business man, I came in here to repair my iPhone he gave me after market pieces that looked like they were from 2008 , same day same place the phone was not working after repair, came back the guy said give him more money for his mistake because I had a 14k gold chain on my neck! Please I ask you take your business elsewhere this guy is a con man I’ll be going to small claims when I have...

Serena Wireless is one of the best cellphone stores on long island. i highly recommend you go there if you are having any trouble or you need any repairs on you iphones , Samsungs , ipads , laptops etc.. i went in to fix my my iphone and it was done less then 20 mins . Ask for Eddy wonderful repair man he is very fast , organized and fixes within minutes . i had a wonderful experience. so definitely...