McDonald's — Restaurant in Town of Malone

Went to the drive-thru and they handed me the drink the lid wasnt on all the way and it spilled all over me.... Then when I got to the hotel i looked in my bag. i ordered large fries I mean they gave me the large fry container but only filled less then half way are you serious.... Edit. Then I just went back tonight to get my remake and they messed up on my quarter pounder and it was burned and cheese dry looking. I told her i didnt want a remake to just let the cook know so somone else could have a better day then I did and she said rudely is that all you called to tell me. Wow I literally am never eating mcdonalds again. Ive been to alot of mcdonalds over the year and have dealt with bad employees literally this is...

I’ve been going to the Malone McDonalds since I was a kid. I’ve always have a good experience. Recently I had a dine in experience that didn’t go so well. I mentioned something to the store manager just to help them continue to improve their customer experience. She absolutely went above and beyond and hand wrote me a note and gave me some free meals for my experience. I was blown away. The personal touch and professionalism of the Malone McDonalds General Manager can’t be overstated. I hope McDonalds corporate is listening because she deserves to be recognized for how well she operates the store and the outstanding customer service she provides....

I have many complaints about McDonald's in Malone, New York every time I order off DoorDash my food is always late. I over wait for an hour or more. My food comes to the door wrong. I order a large meal . I get a medium drink or no drink at all. when I go pick it up or when it's DoorDash I get the same thing every time. Two burgers always have pickles, onions or mustard on them and I do not request any of that but ketchup and when I get my burger with just ketchup they put way too much on that all you taste .. most of the time when ordering food through drive-thru, the people that are working are completely rude always a...