Overall, I enjoy our Malone, NY, Runnings Store & am grateful to have it now. I especially love their card variety and quality. I like their clothing, but have yet to purchase anything, as unfortunately, it's overpriced. I dislike the fact that the floor staff has never once acknowledged me, my shopping companion(s), or anyone else shopping nearby me, that I've ever heard... and I've paid close attention. It's great that they seem very focused on their tasks, typically stocking shelves, but it also feels odd when you've entered the isle, are searching the wall, standing right next to them, but they don't glance, offer a friendly smile, or acknowledge your proximity in any way. Forget asking if you're finding everything okay. The checkout clerks are quite friendly while cashing us out, but there again is a missed opportunity for customer service points on my score ☆(above.) On multiple occasions we've left Runnings without a 'necessary' item, (for us, that day) pretty disappointed we can't support local business, forced to order online. This week, our chainsaw blade/chain broke while splitting wood, halting progress. Runnings had many, but not the specific number we needed. We had to go over to the seemingly younger, male staff standing behind a desk nearby and request help, which was not offered freely or timely. His responses were vague and fruitless, totally ineffective for selling us the item. Some of what he stated included how the chain we needed "might be on an impending delivery," but also "might not," as it "should've been there now," according to the system he was checking. Then he remarked how deliveries were vastly affected and altered by covid. With no proposal to meet our immediate and inescapable needs, we were thereby forced to return home and order online which...
Read moreI went to runnings store i really like the store but to me unless they have a sale i cant afford to shop there. Ad then i went to the craft store i went in there to get doll hair but they don't sale it there i was going to buy a couple other things but there was no price on them so i didnt get them as there should have the price...
Read morethis plaza has sorta died because I think the parking lot sucks and the malone economy sucks in general. butttt i will say, i go here often for takeout chinese, label shopper, joann fabrics, and olympia sports…. not so much runnings bc its more farmer based. but ive been in there a few times for random pet supplies or home...
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