Subway — Restaurant in Town of Moreau

I’m extremely frustrated as this is the second time my order has been messed. The first time, I called right away and was told to bring back the two subs so they could fix them. They changed the bread on one and added the missing veggies, while for the second sub, they just gave me the avocado on the side as they forgot it. I wasn’t in the mood to argue, so I just went back, and they fixed it.

Now, the same problem happened again. If you’re charging over $2 for avocado, how can you be so careless? Both subs were missing avocado, which we paid for. When we got home and opened the subs, we realized they messed up again. My wife called the location, and the lady who answered claimed that only one sub had avocado, and they made it right. She didn’t even bother to check the order before giving us that excuse.

This time, I’m not going back to get the sub fixed. I paid extra for something, and I should’ve received what I paid for. Making a new location doesn’t mean you have the best business. The owner needs to read reviews and follow up with the management team. They need to improve customer service if they want to keep their business running. But honestly, never again.

I’ll also be adding photos and a video of the messed-up order...

Stopped after a game to grab my girls some food. There was a long line so I asked the girls to wait while I used the restroom. The doors were locked so I patiently waited to ask an employee for a key. Four employees heard me say I really needed to use the bathroom and was ignored. Finally a man came from the bathroom and brought a key back and when he handed it to the employee she hung it up instead of giving it to me. Finally after I got the key I quickly went and handed it to the rest of the women in line complaining they they too had to go, only to find out there were multiple keys. It was ridiculous, I almost walked out without...

9-29-24

Kid working here at about 725pm was extremely rude. I ordered a turkey and cheese not toasted and an ultimate bmt toasted. They proceeded to put the turkey in and when I told them the boy there got frustrated. Threw the sandwich that was made right out, and kept the wrong one and then when I told him that he continued getting pissy. Another customer walked out with me because of how terrible his service was. Didn’t know this place hired grown adults that act like children , he needs...