Arby's — Restaurant in Town of Newburgh

-Next time you’re lying to your family about working late when actually you’re driving up I-87 until the point your “working late” excuse is rendered suspicious, do the rest stop bathroom 15 miles farther up the road a favor and stop at this Arby’s/Pilot combination restaurant/gas station in Newburgh.

-There’s so much on this menu; it’s like Arby’s has given up on cornering the rapid roast beef market. They’ve got nacho cheese on half the selections to remind people they’re the cheese people and not Taco Bell®, chicken sandwiches to sniff at Chick-fil-A® (as well as waffle fries, which is offensive), a Market Fresh© section to dip into Schlotsky’s® market share, and just for good measure they offer mozzarella sticks to make sure Applebees doesn’t let their guard down. With such an across-the-board rogues’ gallery of foodstuffs, it makes the absence of beef burgers all the more glaring. As if even the great Arby’s chutzpah isn’t enough to swim in the same water as McDonald’s®. Also you might as well tear up those blueprints for the first Greek fast food joint, because they’ve got gyros covered too. I’d tell them to pick a lane if they didn’t knock it all out of the damn park.

-Two Arby’s classics I tried were the Double Beef ‘n Cheddar™ sandwich and the curly fries. Unchanged and unphased by public pleads since its inception, you can’t go wrong with hot cheese and layers of meat. The onion roll continues to be one of fast food’s greatest signature sandwich vessels. Who’s going to become known for the pretzel roll?

-I never thought I’d want a coffee milkshake from a roast beef store, and the Jamocha shake has kind of proven me right about that instinct. Maybe the whip cream topping was a bad idea.

-I’m not really a big fried jalapeno or cream cheese person, so I thought I’d give the jalapeno poppers with Bronco Berry™ sauce a try. And let me tell ya, they were phenomenal. They cooled in the car for about fifteen minutes before unleashing their gusher-like effect, so I only lost one layer from the roof of my mouth before dipping in again half an hour later. Then they were at the perfect dipping temperature coated in B-sauce. These rule.

-I regret not getting Horsey™...

I last ate Arby's in...God, probably 2007 when one first opened by me. It was so long ago that I couldn't even remember why I never ate there again. Every time I saw Arby's, all I could think of was the Ralph Wiggum quote "I'm so hungry I could eat at Arby's!" So, on a lark after an appointment, I decided to try it again to refresh my palate.

This was a mistake.

I got the Bacon Beef and Cheddar with an onion rings side and a fountain drink (Barq's, baby). I brought it home, turned on The Punisher, and had dinner. And by God, Ralphie was right.

The sandwich itself looked like it had been made with a 10 ton press. The beef was CLEARLY leftover bully beef from The Great War because it had the consistency of mush and the sodium content of a salt mine. The cheese looked and tasted like it had been terraformed on. The bacon was probably Beggin Strips.

But what really sealed the deal was the aftereffect. A gentleman never craps and tells but in this case I will not be a gentleman. This sandwich is only fit for those preparing for a colonoscopy. The next day I had a systems purge that left me barely coherent and muttering "3.6 Roentgen, not great not terrible" over and over. And, at the risk of TMI...my reactor core smelled like the sandwich, if you catch my drift.

The onion rings were dope as HELL though so that bumps it from one star to two. Just... don't get anything else at...

I am leaving this review to not discuss the food, rather an employee. I am not one to write reviews but I do feel as if someone should be made aware of this employees actions. I have been coming to Arby’s for a very long time because I live right down the road. The food is great, but recently I have had multiple interactions with an extremely rude employee. I was not able to get their name but this is a younger man with short curly hair who usually works late nights. Every time I interact with him he has been extremely rude and snappy and makes it obvious he does not want to talk to you. I have had multiple negative interactions with this employee but never decided to say something until tonight. Tonight, I was given the best service by the nicest woman. She was a shorter older woman wearing a bandana and was super helpful and nice. However, I witnessed this younger boy belittle this woman in front of me and multiple other guests, while she was doing nothing but providing me with great service. He 100% crossed a line by disrespecting this kind woman in front of people and I feel as if he needs a refresher in respect and customer service. I only give 5 starts for this woman who deserves way more than the way this employee was...