McDonald's — Restaurant in Town of North Greenbush

Always a disappointment. I ordered 2 sandwiches and it took 20 minutes. I finally get to the window after ordering, about 6 minutes and i pay. Now waiting to pickup at next window. Reach that after another 6ish minutes. Instead of picking up my food i am asked to pull forward, and there is literally no place to pull forward ALL spaces are filled. I mention this and the worker said i needed to pull forward anyway. 1 car leaves i pull behind the line (2 cars). I now wait for over 12 minutes to finally receive my NOT HOT food from a very miserable worker. This is sooo common from this McDonald's, the owners don't care at all about customer service. Too bad they are busy so i guess they can keep their very low...

The staff is horrible and clearly give zero thought into what they do. Went here about an hour and 15 mins before close and two our of the 3 items were ice cold, went to talk to someone and he had an attitude about it and told me they already shut off the fryers and they had given me the rest of their fries (still cold) they remade the burger but came out the complete opposite of what I asked even though the guy at the counter asked twice what I ordered and still couldn't get it right. At this point just shut the damn place down. I swear this place hasn't had a good crew since it opened and the ones that are good leave because of how terrible management is. Get better people and give out...

With its extremely heavy double doors, location makes it next to impossible for anyone in a wheelchair or in this case grandmother out for a walk with her infant grandson in a stroller. The drive thu was empty and I wanted a simple cup of coffee for my walk. I walked up to the window and the manager was quick to refuse me service. Even after explaining i was unable to navigate the doors he would not assist me getting in or provide me service at the window. Will never return and recommend anyone with a disability avoid this place. Note: after explaining my issue with Karen, the manager on duty , she said to go ahead and use her name in.my review LOL. this place...