The second horrible experience was when my wife places an order and they delivered the completely wrong order and took absolutely no accountability for their error! They didn’t even want to rectify the screw up by bringing us the correct order - THEY ARGUED WITH MU WIFE & INSISTED they didn’t mess up - keep in mind we always generously tip the delivery man - they were unwilling to provide customer services.
I run a family owned company as most Chinese restaurants are, the fact that these ungrateful selfish inconsiderate business operation is in a beautiful community such as Albertson and Williston is a disgrace! WE ORDER FROM “HAPPY GARDEN CHINESE RESTAURANT” & THEY ARE GENEROUS & 1000000 times better tasting than Hong Kong Chineses Restaurant. STAND CLEAR OF THESE RUDE UNPROFESSIONAL PENNY...
Read moreI haven’t ordered here in a long while but tried it again today. I made s big mistake trying to order online so they had to fix it…(I ordered an egg roll instead of a wonton soup) but they were very nice & understanding & fixed it for me, so credit for that. Unfortunately I ordered a sesame chicken dish & after the first bite I retched! It tasted like it was soaked in a vat of bleach or chlorine. I suppose it’s to make old chicken kill some harmful bacteria & pass for “edible”. I took one more bite hoping I was crazy but I wasn’t crazy. Now it’s at the bottom of my garbage can. Yes i could have gone back & complained but I’m just tired of wasting time & money. My wife had spare ribs that were “meh”, but the fried rice was good enough. Too bad cause they’re right in my neighborhood. Now have to start...
Read moreTerrible. I ordered food and it never came. I called to ask progress. No one answered. Then I ordered from another place. I called Hong Kong from a friends phone and LISA answered. Food came from that other better place before Hong Kong kitchens food came. When Hong Kong’s food came I refused it. It was only then that the owner started answering the phone calls. She obviously has caller ID, as she answered when I called from a friends phone. this has happened to friends of mine as well. The owner, LISA, is just aweful. When things go wrong she ignores phone calls from customers. Please boycott this place. LISA has a terrible attitude and forces her kids to work at this place. Just not cool. Food is good when it arrives, if it...
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