Cassie's — Restaurant in Town of Orangetown

UPDATE— everything is back to where it used to be. Fresh, hot, cooked well. Their pizza and toppings are the best in the area, and the service is back to where it used to be.

Unfortunately, the quality has diminished over the past 2-3 months. Giving it 3 stars because the food itself used to be great quality

As a family who frequently ordered from Cassie's and had consistently recommended it to others we've recently been very disappointed. Last three orders: 1- arrived late and undercooked, with the cheese and toppings all shifted to one side. 2- (pickup) they gave us the wrong pizza. then when i called to inform them they said we'd receive a discount on our next order. mentioned it to them on our next order, and received no discount. 3- arrived late and cold, with all the toppings shifted to one side

For a $20 pie plus a delivery charge, one would expect for it to arrive hot and intact. It used to always be that way but not recently. Maybe we've just had bad luck but for us it's time to try...

As a lifelong pizza fanatic, I don’t say this lightly: this place is a serious contender for the best pie in all of Rockland County — and possibly even Southern Bergen County. The quality is undeniable: fresh mozzarella, fragrant basil, and top-tier ingredients that come together in a beautifully balanced, flavorful bite. It’s easily a 4.5-star pizza, and with just a little tweak to eliminate the dreaded flop (you know what I mean, fellow pizza lovers), it could be perfect.

Pro tip: consider experimenting with cornmeal on the bottom & crust — it could add that extra crispness that crunch-lovers dream of. Do that, and I guarantee your sales will skyrocket. If you're a pizza enthusiast like me, this place is an...

Staffs are very RUDE and the food is NOT HYGIENIC. My family found a hair and a thin steel in our food. When we called to complain about the food they did offer us a refund. But, since some portion of the refund didn't come through, my husband had to call twice to ask why he wasn't getting the full refund. This manager was very rude and unprofessional when answering my husband's call. He basically said he's busy and hung up on him, not even a single word saying he'll call back when he's free. It's not about the refund anymore but it's the way that my husband was treated. VERY DISAPPOINTED. I don't think this place even deserves a single star. I would NEVER RECOMMEND this place to anyone...