Gino's Bagel Inc — Restaurant in Town of Orangetown

My daughter ordered several bagels she wrote the order down on her phone and read it when she called it in I was sitting next to her when she did When my husband picked up the order 2 bagels had cream cheese instead of butter. So I called. And spoke to a nice man explained I couldn’t come back today to get them and he said next time we come in they owe us 2 bagels. About 5 minutes later the owner Gino calls me yelling at me for over 5 minutes that he never makes mistakes and it was our mistake which it 100 percent was not. My daughter has never had cream cheese in her life and wouldn’t order it. But he insisted he was right yelling at me about it. Very bad business over 2 bagels!!and I won’t be...

I have to be honest. I love bagels, I had many great ones, this was not a great bagel. That info stands alone. But here's my story. We went in and I ordered my sandwich, gf ordered a wrap. While waiting a crazy lady was walking around yelling, she was definitely on the spectrum and they prepared her sandwich before ours, because hey, obviously they wanted her out but this wasn't awesome for me. They charged her an even $5 for her sandwich and she didn't leave. Still laughing like a crazy person yelling at the wall and ceiling. My gfs wrap, my sandwich and a drink came out to be over $20. When I got to the car they had made my sandwich wrong and put tomatoes on it which Im allergic to. We...

They forgot to put a muffin in the bag of the breakfast that I had paid for, when I realized I was far from the store already, a simple mistake that means nothing at all, couple days after I passed by again as usual for a breakfast again as usual and a ask for, they said that the muffin was found next to register machine but I had to comeback the same day and can not give any credit for. I laughed at my myself, about the service and the situation and haven't come back yet, trying not to spend my money...