So I get off work at 10pm and drive to this carvel because is says it closed at 10:30pm, I get there at 10:24 to see about 6 people behind the counter I try to enter, and the doors are closed and all 6 people look at me and one guy gives me a hand gesture saying no they are closed which to me is bad business I had 6 mins and all I wanted was some ice-cream sandwiches out the freezer which would've taken less than 2 mins to ring up but apparently they were more concerned about just hanging and chatting for the last 6 mins instead of doing thier jobs I saw them turn off the lights and leave one by one at 10:30pm.... this I why I stick to my ice-cream shop I normally go to because they actually live up to their closing time this is false advertisement let your customers know u close 6 mins before closing time if that is the case because I'm very upset wasted my time and gas and they could've helped me but...
Read moreThis is my favorite location because I always get the freshest desserts here. No other location leaves me feeling 100% satisfied like here. I went in today because I needed a cake with writing for my sons 1st birthday. Let me tell you....whoever his name was that wrote on my cake did an AMAZING job! I mean BEYOND AMAZING! I came in somewhere from 12-1pm so whoever that is that you so much. I saw a quick glance and said thank you so much but once I got back to my car I really looked and I was so happy. I seen someone else mentioned his handwriting on here so I’m not crazy after all lol. I posted on my fb page and everyone is complimenting the job he did. None of us ever saw writing so perfect, he actually took his time to give me perfection am I really appreciate him. Looks like a machine did it because everything is so uniformed. Don’t believe me? Just take a look at the...
Read moreI’ve been getting ice cream here for years and today I experienced the worst service in a while. I entered around 9:30 and the worker serving me (only female on shift) was more interested in cleaning far before close than helping customers. She had a scowl on her face and kept rolling her eyes. She asked for all of the orders at once instead of doing one at a time and then proceeded to rush completing them, giving very small portions, and getting the orders wrong. She also was serving and touching the food right after touching the dirty cleaning rags...
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