Dortoni East Norwich (Formerly La Bonne) — Restaurant in Town of Oyster Bay

We had a credit to get a weddingcake from this bakery. From the onset we made an appointment to meet the owner Cory for tasting and consultation. Coming from Nassau County it was a haul to get out to Port Jeff for our tasting and to discuss the cake. We arrived and Cory was not at the appointment that we made. The girl working the counter came out to attempt to help us and was not helpful at all, she stated that we should go on Pinterest in order to get cake ideas. We decided on our own the cake that we wanted and were asked to bring in the ribbon ourselves as they could not ensure that they had the correct color. We found out that the cake was in fact baked at the sister bakery in Levittown Dortoni. The cake that we got for the rehearsal dinner was from Dortonis so was a great opportunity for us to sample the service and quality. It was very concerning that the incorrect name was written on the cake and the receipt that the restaurant supplied said the correct name. I went in to the bakery the following weekend to deliver the ribbon for the cake and was treated rudely when I asked for some assurance that the wedding cake would not fall the same fate as the rehearsal dinner cake. I was denied such assurances and received the reply “mistakes happen”. We had asked at the initial consultation for a giant cupcake to be made for a wedding guest 30th birthday celebration which was the day of our wedding. There was no discussion of price until my wife received a call the morning of the wedding in the process of getting ready to ask her for payment or they “would not deliver the cupcake”. My wife called in tears the morning of the wedding to ask me to deal with the situation which I did and the bakers did not charge. The cake the day of the wedding was once again an issue. The ribbon that we delivered was not on the cake and the cake was 3 tier instead of the 4 tier cake we were told we were getting. The cake was extremely delicious as we had the Chantilly...

3 stars for the good experiences over the years - but for the last year we tried many times and were disappointed many times.

On a good day, the rye bread always has a giant hole in the middle. It’s a problem with the proofing process that went on for months. We bought it anyway because there wasn’t another fresh rye in town.

-Ordered a cake for a family function and came in my dress, morning of the service to pick it up, and it was melted and dripping. Wrong food color was used for the text and then it was fridge stored too long and it dripped like syrup down the cake. They told me they couldn’t process a refund because no manager was in. I picked a display cake - not that I had another option by then. So I went back to process the refund- they charged me in full for the display cake I didn’t choose, didn’t want, and had to take in the wrong size because of their mistake and refunded the rest. Manager Angela was totally rude- avoiding eye contact and talking about the situation to her staff instead of addressing me- even though I was embarrassed and as understanding as possible about the problem.

Yesterday 6pm picked up a loaf of bread. It was stale and hard when we got it home. I honestly think it was day old bread. Roll was stale as well. Maybe the baker was sick? We had cooked a big brisket and wanted sandwiches. The bread was no good- we put the food in the warmer and drove to St. Rocco’s. We had cooked the brisket for 8 hours, tender and delicious. The bread was going to ruin the meal. Anyway here’s the two breads- family devoured the whole St. Rocco’s bread. The Dortoni bread is going in the trash. Hard as a rock. The Rocco’s bread feels better today than the Dortoni bread yesterday.

They should have been like Seinfeld and called it quits when they were done making...

Dream Wedding Cake, Made with Heart

We had the absolute pleasure of working with Angela at Dortoni Bakery for our wedding cake, and we truly couldn’t have asked for a better experience. Angela was attentive, kind, easygoing, and just so easy to connect with. From the very first meeting, she made the process feel fun and effortless — exactly what we needed in the middle of wedding planning.

Having grown up enjoying Italian pastries from Dortoni my whole life, getting our wedding cake from them was incredibly special to me — and Angela made it even more meaningful. We brought in a few inspiration photos and flavor ideas, and she took it from there — creating a massive, beautiful, custom cake that completely blew us (and our guests) away. She perfectly incorporated succulent accents and gave us the best of both worlds with cannoli cream and lemon custard fillings — a flavor combo that turned out to be a huge hit.

We genuinely wish there had been more left over. So many guests raved about the flavor — and one friend, who had never even had cannoli cake before, is already asking when they can have it again.

Angela didn’t just make us a cake — she made us something we’ll remember forever. If you're looking for someone who listens, cares, and delivers a cake that's both stunning and delicious, Angela at Dortoni is the...