Dunkin' — Restaurant in Town of Palatine

Honestly, not a fan of this dunks anymore. I asked for a receipt, they gave me the wrong order, they gave me an attitude and then told me I can’t get it. I no longer live this way I live in Germany. My husband is active duty US Army, and I am tryna save all my reciepts for tax time. They never gave me my receipt so if I can’t get my taxes back it’s because of them. But their attitudes and wait time is ridiculous. I wasn’t rude or disrespectful to the ladies working; but their attitude towards me was quite ridiculous. Will not be returning to this one at all and warning my friends and family to stray from this one and just go to...

Often get orders wrong and prices wrong at times. Tried to overcharge my mom for something even though it’s clearly marked and “oh well I don’t know what to do”. In retail, it’s the LAW to give it at the marked price and package and signage are clearly marked. I work in retail sales. Poor staff don’t know what to do. Looks like other orders were wrong when I was there. It’s new but they need to get it together. Get orders right and properly...

Every single time I ordered at this Dunkin’ Donuts, they messed up my order. The girls at the counter are beyond rude. I will never order at this Dunkin’ Donuts ever again went three days in a row, and all three days the orders were messed up. The girl behind the counter has pissy attitude and don’t know a damn thing about customer service. I would much rather wait in line at McDonald’s for them to mess...