Taylor Marie's Ice Cream Parlor — Restaurant in Town of Richland

Good ice cream. BUT: Visited 2x on first stay in the area this week. First visit was good service from young woman at window (near closing). Next night - approx 15 minutes until closing- we were the only people ordering. Asked for a pint (different young woman at window - the other young woman from previous evening was there too but not at window) and we were told “You have to call ahead for that. It’s late and we don’t do that.” You don’t scoop a pint without an advance order? Wow. It’s ice cream. We stayed (10 more customers then before we left - Recommend closing at 10:00 Fri/Sat during summer season). We ordered 2 cups w/2scoops each. Isn’t that more or less a pint? The attitude was very poor and we wouldn’t have ordered if there had been any other options nearby. No tip, and we usually overtip. Your website and any other links such as FB don’t mention ANYTHING about pre-order for pints. Nothing that we saw on any signs at your location. Not good for encouraging...

So disappointed......I have gone here for years excellent icecream. I get the same flavor every time. Yesterday I went and again ordered my peanut butter oreo and something was different. When I was eating the ice cream I had wax on the roof of my mouth the whole time I ate it, it also had a different flavor to it like ice milk not rich and creamy like it always has been. Very disappointed, are you are cheapening your ingredients? This place is not cheap $6.00 for a single scoop with a waffle cone. I only hope that for some reason you ran out Of the normal ingredients maybe because of the pandemic? Other wise I will not be back to eat...

Went for the first time today. Honestly not sure I gonna jump at going again. Their ice cream was average, prices were very expensive and service wasn’t the best. Felt rushed even though no one as behind us and the girl got annoyed when my kids where taking their turns to order. We ordered three one scoop cones, one sundae and one milk shake and spend 35 dollars. The girl couldn’t even be bothered to say you’re welcome after my children...