Johnny Rockets — Restaurant in Town of Riverhead

Burger is good. Chicken tender is good. Fries is good. My experience is particularly bad because of two other reasons:

1. I waited for 1 hour in a seemingly short line. The reason is that a few guys before me were buying food for their family like 20 people. They occupied two windows for probably 30 mins.

2. My wife's salad, some leaves are bad.

As a "formal" dining store in this water park on a very popular weekend (Saturday in mid-July), Johnny rockets should have some temporary ways to increase their sale efficiency. For example, having extra staff walking around to take orders. This is what I saw at Chick-fil-A or Disney. Because I do not see burgers as a bottle neck because I can see through the window that the burgers are just sitting their for cashier to pick up.

It is not good to keep customers here for 1.5 hrs, who actually want to play...

One of the worst dining experiences I've had. The lines were enormous and I spent over one hour waiting in 90 degree weather. The food portions were ridiculously small (you could literally count the number of fries on the plate) and we ended up spending over $75 in mediocre fast food. (The crew "leader," Ashley, was rude and severely lacking in any customer service skills and invited me to take up my complaints with the corporate office. I did but they never returned my call). Eat before you get to...

I enjoy fast food as much as anyone. Went Johnny rockets in splish splash riverhead long island. June 18th, A Monday, school still in session. Not busy. 4 people in front of me. Took 35 minutes to get served. Another 12 for the food. Ordered 2 cheeseburgers and 2 chicken sandwiches. Got food went to beach chairs. We got 3 burgers no chicken sandwich. 2 fries. Clearly no qualified worker to even talk to. Will go to splish splash, NO MORE JOHNNY...