Chappie's — Restaurant in Town of Roxbury

5C: Potentially hazardous foods are not stored under refrigeration except during necessary preparation or approved precooling procedures (room temperature storage). 1H: Food from unapproved source, spoiled, adulterated on premises. 1D: Canned foods found in poor conditions (leakers, severe dents, rusty, swollen cans) 2E: Accurate thermometers not available or used to evaluate potentially hazardous food temperatures during cooking, cooling, reheating and holding. 3C: Food workers do not use proper utensils to eliminate bare hand contact with cooked or prepared foods. 12C: Plumbing and sinks not properly sized, installed, maintained; equipment and floors not properly drained 11D: Non food contact surfaces of equipment not clean 14A: Insects, rodents present 14B: Effective measures not used to control entrance (rodent-, insect-proof contruction). Harborage areas available for rodents, insects and other vermin 15A: Floors, walls, ceilings, not smooth, properly constructed, in disrepair, dirty surfaces 15C: Premises littered, unnecessary equipment and article present, living quarters no completely separated for food service operations, live animals, birds and pets not excluded 10A: Food (ice) contact surfaces are improperly designed, constructed, installed, located (cracks, open seams, pitted surfaces, tin cans reused, uncleanable or corroded food contact surfaces) 9B: Tobacco is used; eating, drinking in food preparation, dishwashing food storage areas 11A: Manual facilities inadequate, technique incorrect; mechanical facilities not operated in accordance with manufacturer's instructions 12D: Toilet facilities inadequate, inconvenient, dirty, in disrepair, toilet paper missing, not self-closing doors, missing hand wash signs 10B: Non-food contact surfaces and equipment are improperly designed, constructed, installed, maintained (equipment not readily accessible for cleaning, surface not smooth finish) 8E: Accurate thermometers not available or used to evaluate refrigerated or heated storage temperatures 12E: Handwashing facilities inaccessible, improperly located, dirty, in disrepair, improper fixtures, soap, and single service towels or hand drying devices missing 15B: Lighting and ventilation inadequate, fixtures not shielded, dirty ventilation hoods, ductwork, filters, exhaust fans 8A: Food not protected during storage, preparation, display, transportation and service, from potential sources of contamination (e.g., food uncovered, mislabeled, stored on floor, missing or inadequate sneeze guards, food containers double stacked) 16: Miscellaneous, Economic Violation, Choking Poster, Training. 13B: Garbage storage areas not properly constructed or maintained, creating a nuisance 13A: Adequate, leakproof, non-absorbent, vermin-proof, covered containers not provided where needed 14C: Pesticide application not supervised by a certified applicator 8D: Single service items reused, improperly stored, dispensed, not used when required 11C: Food contact surfaces not washed, rinsed and sanitized after each use and following any time of operations when contamination may have occurred 8C: Improper use and storage of clean, sanitized equipment and utensils If you Had the time to go down this nasty list and read it all This is the most violations in Delaware county so please don’t go here unless if you want food poisoning ...

Came here late in the ski season because it was recommended by a buddy. Waitress looked surprised to see people come in and immediately let us know that they didn't have pizza that day. We haven't seen the menu yet because we have no service and it's our first time here. We say fine, I'm sure they have other things. Half of the first page was pizza. I figure maybe I'll have a steak or something. She comes back with drinks and said we're also out of steak. 3 of us settle on chicken fingers because we're starving and they must have some of those in stock. Thankfully, they did.

While waiting for our food, a man with a clipboard and a gun comes in to serve the owner some legal papers. This is when the staff become very cagey. They tell him they have no clue how to contact him. There's no address, no phone, no email, he has no scheduled hours, etc. Absolutely no way to find old Chappy. Five or so minutes go by and the sketchy waitress is still dodging questions and also acting very ambiguous about her own job there. When asked who's in charge, she answers "No one's in charge". Mind you, the only staff in the building are her and the cook and it's around 6 pm. My friends are practically on the floor laughing at this point in the exchange.

The cook, who must've also been frustrated by the man's questions, leans out his window to yell, "Hey buddy, we can't help you!" Process server, after realizing this is going nowhere, eventually wishes them a nice day and leaves. The look on his face as he walked out was somewhere between frustration and hilarity. I thought to myself, "Me too, bud. Me too."

The chicken fingers were okay. They took forever, but we were half expecting the restaurant to just kick us out and close up shop at that point.

This place is a fever dream. If I hadn't been with other people, I think I'd question whether this actually happened. Hands down most memorable restaurant experience I've ever had, and for all the wrong reasons. It's been 2 months and I still sometimes wonder where old Chappy is hiding. I won't recommend you avoid or visit this place because truthfully, I can't even decide myself.

If you do go, avoid the taller tables in the center aisle near the bar. They're a little wobbly and have legs on the outside that you'll hit with your legs and almost spill your drink...

Went to Chappies twice over the course of a few days during our stay at The Roxbury Motel, and both times my family and I were disappointed. The food the first night wasn’t terrible as my family ordered the burgers and chicken sandwich. I had the vegetarian burger which was a patty made with what tasted like chickpea. It was very dry and missing an aioli which I felt would’ve made a huge difference if it were present. The ketchup that was given to us had black grime on the inside of the cap which was pretty gross. At the time we were told they were short-staffed so we gave them benefit of the doubt and went on with our evening. However things got worse the second time around. We had ordered pizza from them the next night and we were very upset with the results. To start, when we arrived to pick up our order you could see that the wait staff was utterly miserable. The pizza wasn’t ready yet and whoever was taking care of us never made an effort to let us know when it would be. They just went back to work while we sat and wondered where our pizza was. After waiting 45 minutes total when told 20-30 we were given our order (two 14’’ pizzas) in 4 small boxes. They said that they “didn’t have the right boxes” which I guess is fine but just seemed a little strange. Upon meal time we were met with thin, tiny slices that barely had enough contents on it to even call it a slice. Not to mention that we were overcharged in comparison to their online menu. While I completely understand that a shortage of staff can really impact those working, I do not believe it serves as an excuse when multiple aspects of the restaurant are lacking. I can say with confidence that this place is only in business due to The Roxbury Motel recommending it to its guests. It’s proximity to the hotel makes it convenient to those staying nearby but I feel that your time and money are worth...