my mother and i first entered Brewster pastry a few years ago because she needed coffee. it was two days before St. Patrick's day, and was fairly early in the morning. we opened the doors and were assailed by the smells of real butter and powdered sugar. my mom immediately said that she knows what heaven will smell like. i almost started laughing when we saw the owner. even before ordering anything, i knew the food was going to be amazing. i have never liked irish soda bread, but am obsessed with his. it is studded with golden raisins and has a glossy sheen. it was incredibly moist, which is completely unexpected in irish soda bread. the weight of the baker is usually a great indication of the quality of the food, and Thierry is a great guy. our experience with him is that he is as sweet as his pastries. the phrase "you are what you eat" fits him perfectly. talking to him about pastries really shows that baking isn't just his job, but his calling. get to know him and his pastries and you will see what i mean. i think it isn't his fault if someone didn't bother asking one of the senior staff about something as serious as a wedding cake. and i will honestly say he could charge more for everything, and i would still pay for the food he makes. Brewster pastry pastries are just that good!!! their customer service is usually very good. i get the sense that even the hired staff are treated like family. the customers are certainly treated like friends. i hope even more people begin to shop at brewster pastry. every single thing i've tried there has been amazing. and think about it, a french baker who has traveled the world in his youth. france is like the best place in the world to get baked goods. i think we are lucky thierry decided to settle down in middle-of-nowhere Brewster. absolutely no complaints here. and i meant the weight comment as praise. i would never be as loyal to a skinny baker, or as trusting of their baked goods. extra weight implies he makes sure to try his recipes before he sells them. this method ensures every piece of food he sells is up to the standard he thinks you deserve. and although vegan chefs can also become very heavy, my own experience with vegan baking is that they should stick with making donuts and not experiment. real sugar and butter is really the only way to go with baked goods. long live thierry and his baked...
Read moreAVOID FOR WEDDING CAKES!!!!!!!!!!!!!!!!!!!!!!!!!!!!
My fiancé and I were recommended to this place through a friend of a friend of a friend. So we show up (with my future in-laws) and startasking about wedding cakes. A low-level employee named "Andre" sits us down and starts asking us questions about style, # of people at the reception, location, etc. Eventually we settle on a size, style, etc and he tells us he will prepare an estimate but the total price should not exceed around $500.00. Fine, we shook hands and were told to come back a few weeks before the wedding to choose fillings and finalize the order.
Fast forward to our next visit, we meet with Andre, choose our fillings, and we are told he has to finalize the price, but the total price should not exceed $600. My fiancé caught this right away, but me, being the optimist, still feel this is a great price given the # of people we are having at our wedding. So we wait, and wait, and wait, finally I inform Andre we have another appointment and we have to go, but to call me on my cell with the final #. So he calls me and tells me the price is now $800.00.
I call back and demand to speak to the owner. When attempting to explain my story (I could barely get a word in) the owner starts sceaming at me telling me I should have known to talk to him (the owner) directly. To me this showed a complete lack of understanding about how customer service works, a lack of control over his employees and a complete mismanagement of my expectations. Bad customer service overall. I would rather give another baker $1,000.00 than give these jokers a dime. Hope they go out...
Read moreIf you’re looking for an “authentic French style bakery,” do yourself a favor and look elsewhere, as Brewster Pastry certainly misses the mark.
While I can’t attest to any pies, cakes, or speciality orders, I have tried a few breakfast items from here and was left incredibly underwhelmed.
On my most recent visit, I tried an almond croissant and a French vanilla cappuccino. I was hopeful about the baked goods, as the shop smells amazing, but the texture of the croissant was off. The outside was quite hard and the inside of the croissant tasted almost doughy and cake like, not flaky or moist. The staff doesn’t make your coffee for you either. There’s a table by the front entrance with a hospital style machine for you to brew your own cappuccino with.
If you find yourself in need of a quality bakery, avoid Brewster Pastry and check out General Bakeshop a few miles further into town. You might pay a few extra dollars, but I can guarantee you won’t be...
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